True Fitness PERFORMANCE 100 Owner's Manual page 47

TROUBLESHOOTING GUIDE
Fault Code
Fault SP01: Belt Under
Speed
Fault SP02: Belt Over
Speed
Fault SP03: Belt Over
Accel
Fault SP04: No Speed
Signal
Fault IN01: Incline
Stall
Fault IN02: Incline
Out of Range
Category Description
Tread motor rpm is below
Speed
target rpm
Tread motor rpm is higher
Speed
than target rpm
Tread belt speed increasing
Speed
too quickly
Speed sensor is not
Speed
providing speed data
Incline not moving when
Incline
commanded
Incline value is out of the
calibrated range - does not
Incline
occur during calibration
Truefitness.com / 800.426.6570 / 636.272.7100
(CONTINUED)
Cause
High belt/deck
friction
High belt tension
Low Line Voltage
Dirty or misaligned
speed sensor
High belt/deck
friction
Line Voltage
Dirty or misaligned
speed sensor
User is holding belt
back
High belt/deck
friction
Dirty or misaligned
speed sensor
Dirty or misaligned
speed sensor
High belt/deck
friction
Low Line Voltage
Console displays Fault
Calibration not saved.
Incline disabled.
Incline Potentiometer
value out of range
Console displays Fault
Calibration not saved.
Incline disabled.
Incline Potentiometer
value out of range
:
Corrective Action
Lubricate treadbelt
Contact dealer or
TRUE service
Check drive belt and
walking belt tension
Contact dealer or
TRUE service
Lubricate treadbelt
Contact dealer or
TRUE service
Check AC line voltage
Contact dealer or
TRUE service
Do not try to stop belt
Lubricate treadbelt
Contact dealer or
TRUE service
Contact dealer or
TRUE service
Lubricate treadbelt
Contact dealer or
TRUE service
Check AC line voltage
Power cycle
Check cable
connections
Run incline calibration
Contact dealer or
TRUE service
Power cycle
Check cable
connections
Run incline calibration
Contact dealer or
TRUE service
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