True Fitness PERFORMANCE 100 Owner's Manual page 46

TROUBLESHOOTING GUIDE
Fault Code
Fault CN05: No Lower
Control
Fault CN06: Config
Mismatch
Fault CN07:
Calibration Timeout
Fault CN08:
Calibration Failed
- Lower Limit Not
Reached
Fault CN09: Insert
Safety Key
Fault CN10: E-Stop
Fault
Fault CN24: BB Comm
Fault
Fault CN25: Firmware
Mismatch
42
Category Description
No lower board connected
to console - detection wires
Console
not connected.
Console is configured for a
product different than that
Console
to which it is connected.
Incline Calibration was not
able to complete within
Console
allowed time.
During incline calibration, the
incline stalled before reaching
Console
what should be the lower
limit.
Console Emergency Circuit opened
A test of the emergency
Console
circuit has failed
SBC cannot communicate
Console
with Brainboard
Firmware on brainboard
not compatible with SBC
Console
software
Truefitness.com / 800.426.6570 / 636.272.7100
(CONTINUED)
Cause
Loose Cable
Console Configured
incorrectly
Console Configured
incorrectly
Loose Cable
Low AC Line Voltage
Console displays Fault
Calibration not saved.
Incline disabled.
Incline Potentiometer
value out of range
Safety Key not engaged
Loose Cable
Switch Damaged
Console Catch
Safety Key not engaged
Loose Cable
Switch Damaged
Console
Corrupt software
Firmware and software
versions are not
compatible
:
Corrective Action
Power cycle
Check cable
connections
Re-configure console
Power cycle
Re-configure console
Check cable
Connections
Retry calibration
Verify AC Voltage at
Outlet
Power cycle
Check cable
connections
Run incline calibration
Contact dealer or
TRUE service
Re-insert safety key
Check cable
connections
Contact dealer or
TRUE service
Power cycle
Re-insert safety key
Check cable
connections
Contact dealer or
TRUE service
Power cycle
Contact dealer or
TRUE service
Power cycle
Re-configure console
Re-install software/
firmware
Contact dealer or
TRUE service