Faxing Problems - Lexmark CX532 User Manual

Troubleshoot a problem
Cannot send e‑mails
Action
Step 1
Make sure that the e‑mail SMTP settings are configured correctly.
For more information, see
on page 39.
Can you send an e‑mail?
Step 2
Make sure that you are using the correct password. Depending on
your e‑mail service provider, use your account password, app
password, or authentication password. For more information, see
"Configuring the e‑mail SMTP settings" on page
Can you send an e‑mail?
Step 3
Make sure that the printer is connected to a network and that the
network is connected to the Internet.
Can you send an e‑mail?

Faxing problems

Caller ID is not shown
Note: These instructions apply only to printers that support analog fax. For more information, see the
up the printer to fax section.
Action
Enable caller ID.
From the home screen, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Admin Controls > Enable Caller ID.
Does the caller ID appear?
"Configuring the e‑mail SMTP settings"
39.
Yes No
The problem is Go to step 2.
solved.
The problem is Go to step 3.
solved.
The problem is Contact
solved. support.
Yes No
The problem is Contact
solved. support.
293
customer
Setting
customer