Lexmark CX532 User Manual page 252

Troubleshoot a problem
Action
Step 3
a
Remove the color imaging kit, and then remove the black
imaging unit.
Warning—Potential Damage: Do not expose the color
imaging kit and black imaging unit to direct light for more
than 10 minutes. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the color imaging kit and black
imaging unit. Doing so may affect the quality of future print
jobs.
b
Insert the black imaging unit, and then insert the color imaging
kit.
c
Print the document.
Does gray or colored background appear on prints?
Incorrect margins
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action
Step 1
a
Adjust the paper guides in the tray to the correct position for
the paper loaded.
b
Print the document.
Are the margins correct?
Yes No
Contact customer The problem is
support. solved.
Yes No
The problem is Go to step 2.
solved.
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