Copy And Scan Problems - Xerox AltaLink B8145 Series User Manual

Troubleshooting
S S Y Y M M P P T T O O M M
The top margin is incorrect.
The printed surface of the paper is bumpy.
C O P Y A N D S C A N P R OB L E M S
Your printer is designed to produce consistently high-quality scans and copies. If you observe quality problems, use
the information in this section to troubleshoot the problem. For more information, go to
ALB81XXsupport.
C C a a u u t t i i o o n n : :
The Xerox Warranty or Service Agreement does not cover damage caused by using
unsupported paper or specialty media. For more information, contact your local Xerox representative.
Copy and Scan Problems and Solutions
If the copy or scan quality is poor, refer to the following table:
S S Y Y M M P P T T O O M M S S
Lines or streaks only present in copies made from the
document feeder.
Spots present in copies made from the document glass. There is debris on the document glass. When scanning,
342
S S O O L L U U T T I I O O N N S S
Bypass Tray. For details, refer to
Envelopes in the Bypass
– Follow the guidelines for printing on envelopes.
For details, refer to
Envelopes.
• Ensure that the paper is loaded properly.
• Ensure that the margins are set correctly in the
application that you are using.
• Clean the fuser rollers:
1 Print a solid image over the entire surface of
one sheet of paper.
2 Load the printed sheet into the tray with the
printed side face down.
3 To remove debris from the fuser rollers, pint five
blank pages.
S S O O L L U U T T I I O O N N S S
There is debris on the document glass. During
scanning, the paper from the document feeder passes
over the debris, which creates lines or streaks. Clean all
glass surfaces with a lint-free cloth.
Xerox ® AltaLink ® B8145/B8155/B8170 Series Multifunction Printer User Guide
Loading
Tray.
Guidelines for Printing
www.xerox.com/office/