Solving Eppserver Problems - Epson Gemini User Manual

Solving EPPServer Problems

If this happens:
You need to adjust the
brightness, contrast, or other
display aspect of the Gemini
monitor screen.
A printer doesn't print, but
EPPServer is running
correctly.
You receive an upload error
message on the EPPServer
screen.
7-8 Troubleshooting
If you have a problem with the EPPServer program running on the
Gemini, check here for solutions:
Press the far left button on the front of the monitor to display the on-screen menus.
Press either of the two left buttons to select the Graphic Control menu, then press
the + button. Use the two left buttons to select Contrast , Brightness , or whatever
item you want to adjust. Then use the two right buttons to increase or decrease the
setting. When you're finished, use the two left buttons to select Exit , then press the
button.
+
Check the printer, paper, and ink status at the bottom of the EPPServer screen. Make
sure the checkbox is selected in the Enable/Status column; if not, check the checkbox
to enable the printer. See page 3-9 for details.
• You may have an Internet connection problem. First, see if you can access the
Internet from your Gemini workstation. If you can access the Internet from your
workstation and you're using a dial-up connection with a Y splitter, disconnect the
phone cable from the splitter and attach it directly to the white interface on the back
of the Gemini cabinet (in its bottom left corner). If you're using a DSL or cable
connection, check for secure connections from your router or hub to the white
interface on the back of the Gemini cabinet (in its bottom left corner).
• If you can't access the Internet from your workstation either, check for secure cable
connections from Gemini to your phone line (for dial-up connections) or to your
hub or router (for DSL or cable connections).
• Make sure the lights on your modem are on; if they're off, turn the modem off and
on again to reset it. If you're connected via a hub or router, make sure the
hub/router link light is on; if it's off, you may have a cable problem. Connect a cable
that is known to work and try accessing the Internet again.
• If none of these solutions work, contact EPSON as described on page 7-13.
Try this: