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Printer Problems
Make sure the printer has power and is properly connected
to the computer. (Also, be sure your printer has paper in it.)
Check the printer manual for the printer's correct DIP
switch or control panel settings.
If you are using more than one parallel port or more than
one serial port, check the primary and secondary port
settings in the System Configuration program to make sure
they are correct. See Chapter 2 for instructions.
Try running the System diagnostic tests, described in
Appendix A. If either the Parallel or Serial port test
indicates an error, contact your printer dealer.
If you are having trouble with a dot matrix printer, also try
running the printer diagnostic test. (See Appendix A.)
Option Card Problems
Make sure the option card is properly inserted in its slot.
Check the installation procedure described in Chapter 5
and also see the instructions that came with the card.
If you installed a bus-mastering option card, be sure you
added it to an appropriate option slot. You can install
bus-master cards in slots 1 through 5 and in slot 8; not in
slots 6 or 7.
Be sure that you ran the System Configuration program to
update your configuration after installing the card. See
Chapter 2.
C-16 Troubleshooting
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