Clearing Active Alarms - Nortel Express User Manual

March 2005

Clearing active alarms

When to use
The Alarm Monitor automatically clears active alarms when the condition that
caused the alarm changes. You can also manually clear alarms before the
problem is fixed to suit your operational requirements.
Clearing alarms
Clear an alarm to remove the selected alarm from the Alarm Monitor. The event
that triggered the alarm remains logged on the Event Browser. If the event
occurs again or the condition that caused the alarm changes, then the alarm
reappears in the Alarm Monitor.
Example
At BestAir, an alarm appears with the description "Disk is 90% full." Mark
Brown, the system administrator, checks the system disk space, removes
temporary files, and decides to order a larger hard drive. Only after Mark has
resolved the problem does he clear the alarm from the Alarm Monitor.
To clear alarms
1 In the Alarm Monitor, select the alarm that you want to clear.
2 Choose File
Result: A dialog box asks you to confirm that you want to clear the selected
alarm.
3 Click Yes.
Result: The alarm entry is removed from the Alarm Monitor.
Call Center Management Guide
➝
Clear Alarm.
Using the Alarm Monitor
205