Nortel Express User Manual page 222

Call-flow examples
Information element
Message Type
IVRCallerDataResponse
The IVRCallerDataResponse message represents the response from TAPI
Service Provider to the call data request. This is the response received by Voice
Services after making the IVRCallerData request. Voice Services examines the
information elements in case of error or failure.
Information element
Message Header
Result IE
Cause IE
Message Type
For more information on the TAPI Service Provider, see the Nortel Networks
Symposium TAPI Service Provider's Programmers Guide, and the Nortel
Networks Manager's Guide for the Symposium TAPI Service Provider for
Meridian.
222
Description
The message type is defined as: 02 01
(Hex) - IVR Call Data.
Description
Contains general Message header
information.
Result of the IVRCallerData request.
Will only be used if the result is a
failure (that is, is equal to 1).
The message type is defined as: 02
02 (Hex) - IVR Call Data Response.
Symposium Express Call Center
Standard 2.0