Nortel Express User Manual page 108

Nortel symposium express software: user guide
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Configuring Voice Services
b. Fill in the following boxes:
c. Click Apply.
d. Click Record.
108
Digit: Enter the digit you are recording.
Language: Enter the language in which you are recording.
Note: The language you select in the Digit Prompt Properties dialog
box above determines the language in which digits are replayed to the
caller during digit verification.
Location: Enter the location where you want to store the treatment (it
must be stored on a PCMCIA card), or click Browse to open a browse
dialog box, and then navigate to the location where you want to store
the treatment.
Note: Store the SBC files in a safe location to prevent deletion. Nortel
Networks recommends that you store them in a folder called Digits on
the PCMCIA card.
Card Name: Enter the Voice Services card name.
Description: Enter a description of what you are recording. This box is
optional.
Result: If the digit has already been recorded, the following dialog box
appears:
Standard 2.0
Symposium Express Call Center

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