Nortel Express User Manual page 193

Nortel symposium express software: user guide
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March 2005
2
Choose File ➝ New.
Result: The Activity Code Properties property page appears.
3
For Activity Code Name, enter a name for the activity code.
4
For Activity Code Number, enter a number for the activity code.
5
Click Save.
Result: The activity code appears in the Activity Codes window.
6
Repeat steps 2 to 5 for each activity code that you want to add.
7
Click Refresh on the toolbar of the Activity Codes window.
Call Center Management Guide
Configuring switch resources
193

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