Page 1 Remote Annex 5393/PRI Hardware Installation Guide Part No. 166-024-156 Rev. A December 1996...
Page 2 Annex, Remote Annex, Annex Manager, Remote Annex 2000, Remote Annex 4000, Remote Annex 6100, Remote Annex 6300, Remote Annex 5390/Async, Remote Annex 5391/CT1, Remote Annex 5393/PRI, BayStack Remote Annex 2000 Server, Quick2Conﬁg, Bay Networks, Bay Networks Press, and the Bay Networks logo are trademarks of Bay Networks, Inc.
Page 3 Electromagnetic Compatibility Statements FCC Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 4 Japan/Nippon Requirements Only Voluntary Control Council for Interference (VCCI) Statement Voluntary Control Council for Interference (VCCI) Statement This equipment is in the 1st category (information equipment to be used in commercial and/or industrial areas) and conforms to the standards set by the Voluntary Council for Interference by Data Processing Equipment and Electronic Ofﬁce Machines that are aimed at preventing radio interference in commercial and/or industrial areas.
Page 5 Notice The Industry Canada label identiﬁes certiﬁed equipment. This certiﬁcation means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The Industry Canada does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
Page 6 Notice to Users of ISDN Service The following instructions are provided to ensure compliance with the Federal Communications Commission (FCC) Rules, Part 68. All direct connections to ISDN lines must be made using standard plugs and jacks. Before connecting your unit, you must inform the local telephone company of the following information: Port ID REN/SOC PRI ISDN...
Page 7 Revision Description Initial release. Remote Annex 5393/PRI Hardware Installation Guide Revision Level History...
Page 8 Revision Level History viii Remote Annex 5393/PRI Hardware Installation Guide...
Page 9: Table Of Contents
Remote Annex 5393/PRI Description ........
Page 10 Booting from Another Remote Annex 5393/PRI ........
Page 11 Removing Quad Modem Cards............. C-5 Remote Annex 5393/PRI Hardware Installation Guide...
Page 12 Contents Remote Annex 5393/PRI Hardware Installation Guide...
Page 13: Pri Isdn Interface Port
Figure 1-2. The Remote Annex 5393/PRI as a Remote Access Server ......
Page 14 Figures Remote Annex 5393/PRI Hardware Installation Guide...
Page 15 Table 4-5. Errors from Last Open Request........... Table 4-6. Remote Annex 5393/PRI Dump File Naming Conventions ......
Page 16 Tables Remote Annex 5393/PRI Hardware Installation Guide...
Page 17: Preface
This guide includes the following chapters and appendices: Chapter 1 Chapter 2 Chapter 3 Chapter 4 his guide describes how to install a Remote Annex 5393/PRI in Introduction Contains an overview of the Remote Annex 5393/PRI, and describes the hardware features and firmware functions.
Page 18: Printing Conventions
Convention: special type special type bold italics xviii Remote Annex 5393/PRI Hardware Installation Guide Port Pins and Signals Details the port connectors located on the Remote Annex 5393/PRI. Modem Module Installation Instructions Describes how to install a Modem Module onto the Main Logic Module.
Page 19: Related Documents
In command syntax, this character separates the different options available for a parameter. Notes provide important information. Warnings inform you about conditions that can have adverse effects on processing. Cautions notify you about dangerous conditions. Remote Annex 5393/PRI Hardware Installation Guide Preface...
Page 20 Preface Remote Annex 5393/PRI Hardware Installation Guide...
Page 21: Technical Support And Online Services
Technical Support and Online Services Billerica, Massachusetts Santa Clara, California Sydney, Australia Tokyo, Japan Valbonne, France Remote Annex 5393/PRI Hardware Installation Guide...
Page 22 In addition, you can receive information on support programs from your local Bay Networks ﬁeld sales ofﬁce, or purchase Bay Networks support directly from your authorized partner. xxii Remote Annex 5393/PRI Hardware Installation Guide Telephone Number 1-800-2LANWAN; enter Express Routing Code (ERC) 290 when...
Page 23: Bay Networks Information Services
Log notes to existing open cases. Create new cases for rapid, efﬁcient handling of noncritical network situations. Communicate directly via e-mail with the speciﬁc technical resources assigned to your case. Remote Annex 5393/PRI Hardware Installation Guide Technical Support and Online Services xxiii...
Page 24: Customer Service Ftp
Information Services maintain an active forum on CompuServe, a global bulletin-board system. This forum provides ﬁle services, technology conferences, and a message section to get assistance from other users. xxiv Remote Annex 5393/PRI Hardware Installation Guide business units. Central ®...
Page 25: Infofacts
786-3228. Outside North America, toll calls can be made to 1-408-764- 1002. In Europe, toll-free numbers are also available for contacting both InfoFACTS and CompuServe. Please check our Web page for the listing in your country. Remote Annex 5393/PRI Hardware Installation Guide...
Page 26: How To Get Help
Use the following numbers to reach your Bay Networks Technical Response Center: Technical Response Center Billerica, MA Santa Clara, CA Valbonne, France Sydney, Australia Tokyo, Japan xxvi Remote Annex 5393/PRI Hardware Installation Guide Telephone Number Fax Number 1-800-2LANWAN (508) 670-8765 1-800-2LANWAN (408) 764-1188 (33) 92-968-968 (33) 92-966-998...
Page 27: Chapter 1 Introduction
Remote Annex 5393/PRI is a dial-in remote access server that supports mixed trafﬁc, such as analog modems, V.120 ISDN Terminal Adapters, and devices supporting synchronous PPP. The Remote Annex 5393/PRI is designed to operate within the Bay Networks Lattice System 5000 Series Hub.
Page 28: Figure 1-2. The Remote Annex 5393/Pri As A Remote Access Server
Chapter 1 Introduction Remote Network The Remote Annex 5393/PRI provides remote network access to the Access following networks (see Figure 1-2. The Remote Annex 5393/PRI as a Remote Access Server Remote Annex 5393/PRI Hardware Installation Guide Figure 1-2): Novell Netware TCP/IP...
Page 29: Remote Annex 5393/Pri Description
The Remote Annex 5393/PRI also provides terminal to host connectivity to the following: Remote Annex 5393/PRI Description The Remote Annex 5393/PRI is a Primary Rate ISDN server that houses up to 32 modems to provide the ﬂexibility of terminating calls originated by analog modems, terminal adapters, and routers.
Page 30: Main Logic Module
24 (T1), or 32 (E1) internal V.34 modems. The modems, located on quad modem cards, are installed on the Modem Module. Modem-less versions of the Remote Annex 5393/PRI do not come with a Modem Module. The modems receive data from a TTL serial channel and convert the data to a modulated analog waveform.
Page 31: System 5000 Common Management Bus
Maintains chassis component information and environmental status Stores the primary module conﬁgurations Restores the module conﬁguration after the module power is cycled or the module is reset Remote Annex 5393/PRI Hardware Installation Guide Chapter 1 Introduction...
Page 32: System 5000 Backplane Ethernet Segment Banks
Remote Annex 5393/PRI installed in the hub. For more information, see Connecting a Service Port Terminal on page 2-14 and Installing the Remote Annex 5393/PRI on page 2-3, and Remote Annex Parameters on page 2-18. Remote Annex 5393/PRI Hardware Installation Guide...
Page 33: Firmware And Software
A non- volatile EEPROM stores the conﬁguration parameters. The Remote Annex 5393/PRI can boot from the boot image in its Flash memory or can boot from an image received from a boot server on the network.
Page 34: Front Panel
Watchdog Timer The Remote Annex 5393/PRI has a watchdog timer that its software resets at regular intervals. The watchdog timer reboots the Remote Annex in the unlikely event of an internal software error. This feature enables the Remote Annex to run for long periods of time without intervention.
Page 35: Figure 1-3. Remote Annex 5393/Pri Front Panel
Figure 1-3 illustrates the Remote Annex 5393/PRI’s front panel. The front panel components are described in the following paragraphs. Modem Port Status Modem Port Status LEDs Modem Configuration Status 17-20 Modem 21-24 Configuration 9-12 25-28 Status 13-16 29-32 Figure 1-3. Remote Annex 5393/PRI Front Panel...
Page 36: Front Panel Components
The Module Status LEDs are a group of ﬁve LEDs that display the status of the activity of the Remote Annex. Module Status LEDs. 1-10 Remote Annex 5393/PRI Hardware Installation Guide describes the Annunciator conditions. Operational Condition The module is performing normally.
Page 37: Table 1-2. Module Status Leds
An indicator is amber if one or more modems within a group are bad. Modem Port The Remote Annex 5393/PRI has two status indicators for each Status LEDs modem port (1 through 32). The status indicators display modem port status during system operation.
Page 38: Table 1-3. Modem Port Status Leds
Technical Support personnel can use this information to diagnose problems. 1-12 Remote Annex 5393/PRI Hardware Installation Guide Description CD (Data Carrier Detect) indicator is green and ON when the carrier has been detected on the telephone line on the corresponding modem.
Page 39: Table 1-4. Network Status Alarms
Alarm Indication Signal (AIS) from the network. This condition exists upon a loss of originating signal, or when any action is taken that would cause a signal disruption. Remote Annex 5393/PRI Hardware Installation Guide Chapter 1 Introduction 1-13...
Page 40: Physical Characteristics
Chapter 1 Introduction Physical Characteristics The Remote Annex 5393/PRI has the following characteristics: 1-14 Remote Annex 5393/PRI Hardware Installation Guide Dimensions: Height: 19 in. Width: 2.4 in. Depth: 11 in. Weight: 10 lbs (4.5 kg). Electrical Speciﬁcations: Power Consumption: 125 W at 48 VDC...
Page 41 Meets Canadian Telcom requirements per IC CS-03. MTBF: 50,000 hrs. (estimated), calculated @ 25 C (Mil Std 217). Front clearance requirement (for connectors and cables): 6 in. (15 cm). Remote Annex 5393/PRI Hardware Installation Guide Chapter 1 Introduction /Hz, 1-15...
Page 42 Chapter 1 Introduction 1-16 Remote Annex 5393/PRI Hardware Installation Guide...
Page 43: Chapter 2 Installing The Remote Annex 5393/Pri
Before you Begin To successfully install the Remote Annex, you need: Chapter 2 Installing the Remote Annex his chapter describes how to install your Remote Annex 5393/PRI Before you Begin Installing the Remote Annex 5393/PRI Testing the Installation Connecting a PRI ISDN Network Interface...
Page 44: Table 2-1. Remote Annex 5393/Pri Conﬁguration Options
A Windows NT host The Remote Annex 5393/PRI supports Windows NT tools. Remote Annex Server Tools for Windows NT you to boot and conﬁgure the Remote Annex 5393/PRI on a ® Windows NT network. For more information, refer to the Remote Annex Server Tools for Windows NT®...
Page 45: Installing The Remote Annex 5393/Pri
Installing the Remote Annex 5393/PRI This section describes how to install the Remote Annex 5393/PRI in a System 5000 Hub. Installing the Remote Annex 5393/PRI involves seating the backplane connectors to the Model 5000 Hub backplane and verifying the installation.
Page 46: Figure 2-1. Main Logic Module Jumper And Connector Locations
7 through 12. Remote Annex 5393/PRI Hardware Installation Guide Switch 2-1), consisting of three rows of 20 pins (J6) and a jumper,...
Page 47 Ethernet segment bank selector jumper. If no sections are turned on by DIP Switch S1, the unit defaults to Segments 1,7. Remote Annex 5393/PRI Hardware Installation Guide Installing the Remote Annex 5393/PRI Figure 2-1) .
Page 48: Installing The Module Into The Hub
5, 11 6, 12 Installing the Module into the Hub To install and secure the module into the System 5000 Hub, follow these steps: Remote Annex 5393/PRI Hardware Installation Guide Segment Bank 1-6 Segment 1 Segment 2 Segment 3 Segment 4...
Page 49 Align the top and bottom edges of the module in the card guides of the target slot(s), and push the module into the chassis until the inserter/extractor levers just engage the front edges of the chassis (see Figure 2-3). Remote Annex 5393/PRI Hardware Installation Guide...
Page 50: Figure 2-3. Inserting The Module
Chapter 2 Installing the Remote Annex 5393/PRI Figure 2-3. Inserting the Module Remote Annex 5393/PRI Hardware Installation Guide Seat the module backplane connectors by simultaneously pushing the inserter/extractor levers toward the center of the module front panel (see Figure 2-4).
Page 51: Figure 2-4. Seating Module Connectors
When the front panel of the module is ﬂush with the front of the chassis, the module backplane connectors are properly seated. Tighten the captive retaining screws at both ends of the module front panel. Remote Annex 5393/PRI Hardware Installation Guide...
Page 52: Testing The Installation
LED indicators and system operation displays on the front panel of the Remote Annex (see Figure 2-5. Module LED Display 2-10 Remote Annex 5393/PRI Hardware Installation Guide Figure 2-5). Modem Port Status...
Page 53: Led Indicators
Unit: Turns green after the Remote Annex passes the power-up diagnostics. If the Unit LED turns amber, refer to Chapter 4 . Net: Turns green after the Remote Annex veriﬁes that a valid Ethernet connection exists. Remote Annex 5393/PRI Hardware Installation Guide Installing the Remote Annex 5393/PRI 2-11...
Page 54: Connecting A Pri Isdn Network Interface
ISDN line to the PRI ISDN Network Interface port. 2-12 Remote Annex 5393/PRI Hardware Installation Guide Attn: The Attn LED should be off. The Attn LED turns green if the Remote Annex is in Monitor Mode. If the...
Page 55: Figure 2-6. Connecting A Pri Isdn Network Interface
When the connector clicks into place, the connection is secure. Appendix A describes the PRI ISDN Network Interface port’s signal/pin allocation. For T1 applications, the 5393 Remote Annex/PRI utilizes an internal Channel Service Unit (CSU). An internal CSU is not used in E1 applications.
Page 56: Connecting A Service Port Terminal
To conﬁgure the Remote Annex through the chassis service port, you need: 2-14 Remote Annex 5393/PRI Hardware Installation Guide A TTY-compatible terminal or a portable computer with a serial port and the ability to emulate a TTY-compatible terminal. The terminal should be set up for:...
Page 57: Connecting The Terminal
Enter Control The Slot Selection menu time, lists the modules installed in the chassis by slot number, and lists the available commands. Remote Annex 5393/PRI Hardware Installation Guide Installing the Remote Annex 5393/PRI To Service Port Function DB-9 Pins Transmit data...
Page 58: Figure 2-7. Slot Selection Menu
Chapter 2 Installing the Remote Annex 5393/PRI Model 5393 Slot Selection Menu 07/15/96, 10:19:32 AM Slot 1 c - Connect to slot (Press CTRL-T to break connection) s - Select Supervisory Module Main Menu r - Reset module Enter selection: Figure 2-7.
Page 59: Initial Setup And Using The Rom Monitor
Remote Annex download code. The Remote Annex 5393/PRI supports Windows NT tools. Remote Annex Server Tools for Windows NT you to boot and conﬁgure the Remote Annex 5393/PRI on a ® Windows NT network. For more information, see the Remote...
Page 60: Remote Annex Parameters
This section describes how to set up the Remote Annex, make the connection to the System 5000 Hub for the ﬁrst time, and enter Monitor Mode to conﬁgure the module. 2-18 Remote Annex 5393/PRI Hardware Installation Guide Table 2-4 provides a brief description of these Description A unique 32-bit universal identiﬁer that is...
Page 61 System Reset - Entering Monitor Mode Then the monitor prompt is displayed: monitor:: To return to the Slot Selection menu from Monitor Mode, press key. Break Remote Annex 5393/PRI Hardware Installation Guide Installing the Remote Annex 5393/PRI 2-19...
Page 62 2883 2883 2883 2883 2883 2883 2883 2883 2883 2883 2883 2883 Mod Status Hub Slot Hub CMB HW Rev 2-20 Remote Annex 5393/PRI Hardware Installation Guide Verify the Remote Annex hardware conﬁguration by typing conﬁg and pressing at the monitor prompt. Return...
Page 63: Auto-Initializing The Remote Annex
BOOTP allows a diskless client to determine its IP address, the IP address of the server, and the name of the ﬁle to be loaded into memory. RARP maps a hardware address into an IP address. Remote Annex 5393/PRI Hardware Installation Guide Installing the Remote Annex 5393/PRI 2-21...
Page 64: Bootp
Remote Annex named terminator looks like this: remoteannexdefault:\ terminator:\ In the previous example: 2-22 Remote Annex 5393/PRI Hardware Installation Guide :sm=255.255.255.0:gw=132.245.22.66:\ :hn:vm=auto:to=-18000: :ht=1:ha=00802d004879:ip=132.245.22.226:\ :tc=remoteannexdefault: sm is the subnet mask. gw is the load/dump gateway address.
Page 65: Rarp
The Vendor Magic Cookie must be set to auto. This indicates that bootpd should respond to the client (Remote Annex 5393/PRI in this case) with whatever format the client requests; the Remote Annex 5393/PRI (client) always makes requests in the decimal dot notation format (e.g., 99.130.83.99).
Page 66: Initializing And Booting From A Host System
Initializing and Booting from a Host System You can download the image software (operational software) from a host system or another Remote Annex 5393/PRI. The Remote Annex is conﬁgured with default parameters at the factory, so that the ﬁrst time you boot the server, you load the Remote Annex software. To conﬁgure the Remote Annex for your speciﬁc needs, use the ROM...
Page 67 Enter boot file name[oper.63.enet]:: Requesting boot file ”oper.63.enet”. Unanswered requests shown as ’?’,transmission errors as ’*’. ( continued on next page ) Remote Annex 5393/PRI Hardware Installation Guide Installing the Remote Annex 5393/PRI to select Enter to boot using the default ﬁle...
Page 68: Booting Using Tftp
......EOF The download takes between 30 and 60 seconds for a Remote Annex 5393/PRI booting over the local network. After the download is complete, the Power, Unit, and Net LEDs remain on.
Page 69 ........EOF Remote Annex 5393/PRI Hardware Installation Guide 2-27...
Page 70: Booting From A Windows Nt® Host
Booting from another Remote Annex 5393/PRI requires you to conﬁgure certain parameters both on the Remote Annex 5393/PRI you are trying to boot, and on the Remote Annex 5393/PRI you are trying to boot from. See the Remote Annex Administrator’s Guide for Unix for additional information.
Page 71: Installing To And Loading From A Unix Host
Internet address and the subnet mask (see addr on page 3-4). Execute the boot command. After successful execution of the boot command, the Remote Annex is up and running (see boot on page 3-7). Remote Annex 5393/PRI Hardware Installation Guide Installing the Remote Annex 5393/PRI 2-29...
Page 72: Self-Booting The Remote Annex
To boot your Remote Annex from Flash memory: 2-30 Remote Annex 5393/PRI Hardware Installation Guide Anytime you want to return to the monitor prompt, press Control On the service port terminal, press the Slot Selection menu.
Page 73 System Reset - Entering Monitor Mode Then the monitor prompt is displayed: monitor:: 13 Enter the addr command at the monitor prompt. The following prompt is displayed: Enter module IP address:: Remote Annex 5393/PRI Hardware Installation Guide Installing the Remote Annex 5393/PRI 2-31...
Page 74 Chapter 2 Installing the Remote Annex 5393/PRI 2-32 Remote Annex 5393/PRI Hardware Installation Guide 14 Enter the IP address for the Remote Annex. You are prompted to enter the server subnet mask, preferred load host, preferred dump host, IP packet encapsulation, and load broadcast.
Page 75: Invoking The Console Monitor
(displays conﬁguration information for the Annex). leds (displays the current front panel LED status). reboot ﬁlename (reboots the Annex). rom (returns the Annex to the ROM Monitor). syslog (displays syslog messages). Remote Annex 5393/PRI Hardware Installation Guide Installing the Remote Annex 5393/PRI 2-33...
Page 76 Chapter 2 Installing the Remote Annex 5393/PRI 2-34 Remote Annex 5393/PRI Hardware Installation Guide...
Page 77: Chapter 3 Rom Monitor Commands
Chapter 4 for information on power-up and boot procedures. ROM Monitor commands generally provide data about a subset of current conﬁguration (EEPROM) parameters. When appropriate, they also display a prompt that allows the operator to change those parameters. Remote Annex 5393/PRI Hardware Installation Guide...
Page 78: Command Descriptions
Table 3-1. ROM Monitor Commands Command addr [-d] boot [-v] [<ﬁle>] boot [-l] [<ﬁle>] (continued on next page) Remote Annex 5393/PRI Hardware Installation Guide lists the ROM Monitor commands; the following subsections Description Displays and sets EEPROM values relevant to IP network addressing, including the unit’s IP address.
Page 79 <list>] load/dump interface list. Displays current stats network statistics gathered by the ROM. Remote Annex 5393/PRI Hardware Installation Guide Chapter 3 ROM Monitor Commands Identifying your hardware, memory, and ROM versions. Loading a new image and need to erase the old image.
Page 80: Addr
IP encapsulation type, and Load Broadcast. The addr -d command cannot be used to make changes to any of the displayed parameters. Remote Annex 5393/PRI Hardware Installation Guide Internet address. Subnet mask. Broadcast address.
Page 81 Subnet mask: 255.255.0.0 Broadcast address: 192.9.200.0 Preferred Load Host address: 192.9.200.88 Preferred Dump Host address: 192.9.200.88 Load/Dump Gateway address: 192.9.200.10 Type of IP packet encapsulation: <ethernet> Load Broadcast: Y Remote Annex 5393/PRI Hardware Installation Guide Chapter 3 ROM Monitor Commands...
Page 82 Many systems have hardware Ethernet interfaces that are IEEE 802.3 compliant, but very few actually do 802.3 IP packet encapsulation. Remote Annex 5393/PRI Hardware Installation Guide Do not change this parameter unless you know absolutely that your Ethernet does 802.2/802.3 IP packet encapsulation. An incorrect IP encapsulation type prevents your Remote Annex from booting.
Page 83: Boot
The Remote Annex displays a symbol on the service port terminal for each data block received during the boot. Remote Annex 5393/PRI Hardware Installation Guide Chapter 3 ROM Monitor Commands - C interrupts the boot.
Page 84 The lowest nibble (bits 3 to 0) are a count of collisions during this transmission. For example: ~8802~ = Complete, Late collision, 2 collisions ~8841~ = Complete, Late Collision, SQE detected, 1 collision Remote Annex 5393/PRI Hardware Installation Guide detected)
Page 85 . * ....? ......EOF Remote Annex 5393/PRI Hardware Installation Guide Chapter 3...
Page 86 Beginning execution of image... Annex Command Line Interpreter * Copyright 1991, 1995\ Xylogics, Inc. 3-10 Remote Annex 5393/PRI Hardware Installation Guide After executing a boot –l, the ls command may not show the newly-loaded image. (mop) “OPER_63_ENET.SYS”]:: Booting BFS file using open delay of 8 Received data blocks shown as ‘.’.
Page 87: Network Statistics
Frames Received: 1031 CRC Errors: Alignment Errors: Resource Drops: Bus Wait Drops: Bad Types/Lengths: 0 Remote Annex 5393/PRI Hardware Installation Guide Chapter 3 ROM Monitor Commands Frames Sent: Carrier Sense Losses: Clear to Send Losses: Collisions Detected: Excessive Collision Losses: 0...
Page 88: Config
2883 2883 2883 2883 2883 2883 2883 2883 2883 2883 2883 2883 Mod Status Hub Slot Hub CMB HW Rev 3-12 Remote Annex 5393/PRI Hardware Installation Guide REVISION/CONFIGURATION INFORMATION Board Type: 5393 Ethernet Address: xx-xx-xx-xx-xx-xx EEPROM size: 65504 Flash ID: 8989 Revision: VERSION A MGR=1.125...
Page 89: Erase
The erase command does not erase the Ethernet address. Since the erase command erases the IP address, you must use the addr command to re-enter the Remote Annex’s IP address before reloading any software. Remote Annex 5393/PRI Hardware Installation Guide Chapter 3 ROM Monitor Commands 3-13...
Page 90 2) FLASH (i.e. Self boot image) Enter 1 or 2:: 1 Erase all non-volatile EEPROM memory? (y/n) [n]:: y Erasing <65504 or 8160 bytes> of non-volatile memory. Please wait... Initialized checksum record installed 3-14 Remote Annex 5393/PRI Hardware Installation Guide 16K->|Data 0x0...
Page 91: Help
Chapter 3 ROM Monitor Commands help Entering help, or ?, displays brief descriptions of the Remote Annex ROM Monitor commands. Remote Annex 5393/PRI Hardware Installation Guide 3-15...
Page 92: Image
–d Image name:Default (ip): "oper.63.enet" TFTP Load Directory: "" TFTP Dump path/filename: "dump.192.9.200.88" SELF image name: "oper.63.enet" 3-16 Remote Annex 5393/PRI Hardware Installation Guide Default (mop):"OPER_63_ENET.SYS" The SELF image name appears only if the self-boot image is loaded.
Page 93: Lat_Key
The lat_key command display looks like this: monitor:: lat_key Enter LAT KEY [<uninitialized>]:: The lat_key –d command displays the current LAT key setting: monitor:: lat_key –d Enter LAT KEY [<uninitialized>]:: Remote Annex 5393/PRI Hardware Installation Guide Chapter 3 ROM Monitor Commands 3-17...
Page 94: Net
If the unit passes this test, the service port terminal displays PASSED. If the Remote Annex fails, the service port terminal displays an error message. Failing this test indicates that either the Remote Annex, its transceiver cable, its transceiver, or the Ethernet is bad. 3-18 Remote Annex 5393/PRI Hardware Installation Guide...
Page 95: Option_Key
This command is case sensitive. When entering the option key, pay close attention to character case. The option_key –d command displays the current settings: monitor:: option_key –d option_key: <uninitialized> Remote Annex 5393/PRI Hardware Installation Guide Chapter 3 ROM Monitor Commands 3-19...
Page 96: Ping
To exit out of ping either wait for npackets to be transmitted or, at any point, type q. The ping statistics display upon exit. 3-20 Remote Annex 5393/PRI Hardware Installation Guide The host_ip_address entry is the Internet address of the host or gateway from which you wish to elicit a response.
Page 97: Ports
- These tests require the PRI port to have a loopback plug installed. Ports with faulty Data Lines: Enter port number or range of ports to test (Return to exit):: Remote Annex 5393/PRI Hardware Installation Guide Chapter 3 ROM Monitor Commands 3-21...
Page 98: Sequence
Possible interfaces are: Enter interface sequence [net]:: self, net Interface sequence: self,net 3-22 Remote Annex 5393/PRI Hardware Installation Guide Ethernet: SELF: self The SELF option appears only if the self-boot image is loaded.
Page 99 The sequence –d command displays the current load/dump interface list. You cannot specify both the –d argument and the interface list with the same command. The command display looks like this: monitor:: sequence –d Interface sequence: self,net Remote Annex 5393/PRI Hardware Installation Guide 3-23...
Page 100: Stats
Statistic Frames Received CRC Errors Alignment Errors Resource Drops (continued on next page) 3-24 Remote Annex 5393/PRI Hardware Installation Guide Table 3-2 describes the network statistics displayed by the Frames Sent: Carrier Sense Losses: Clear to Send Losses: Collisions Detected:...
Page 101 The number of times the Remote Annex could not Losses transmit packets because there were too many collisions – usually the result of excessive traffic on the Ethernet. The boot command displays these retries as “*.” Remote Annex 5393/PRI Hardware Installation Guide Chapter 3 ROM Monitor Commands 3-25...
Page 102 Chapter 3 ROM Monitor Commands 3-26 Remote Annex 5393/PRI Hardware Installation Guide...
Page 103: Chapter 4 Troubleshooting Procedures
Use these LEDs and the ROM Monitor commands to diagnose problems. panel LEDs. Figure 4-1. Remote Annex 5393/PRI Front Panel Alarms and LEDs Chapter 4 Troubleshooting Procedures his chapter describes front panel alarms and LED indicators, Figure 4-1 illustrates the Remote Annex’s front...
Page 104: Table 4-1. Remote Annex 5393/Pri Front Panel Leds
Chapter 4 Troubleshooting Procedures Refer to the Remote Annex. Table 4-1. Remote Annex 5393/PRI Front Panel LEDs LED(s) Annunciator Segment Connection Module Status (continued on next page) Remote Annex 5393/PRI Hardware Installation Guide Table 4-1 for a description of the LEDs located on the front of...
Page 105 Table 4-1. Remote Annex 5393/PRI Front Panel LEDs (continued) LED(s) Description Module Status Attn - Turns amber when the Remote Annex (continued) requires operator attention, that is, in Monitor Mode or when the diagnostic tests fail. Load - Turns green when the Remote Annex is loading the operational image or dumping a RAM image if there is a failure.
Page 106 Chapter 4 Troubleshooting Procedures Table 4-1. Remote Annex 5393/PRI Front Panel LEDs (continued) LED(s) Network/Status Alarms Remote Annex 5393/PRI Hardware Installation Guide Description TEST - The red network TEST indicator is ON when the ISDN Network Interface is looped back.
Page 107: Power-Up And Boot Procedures
Chapter 4 If an error occurs, save the status of these LEDs. Technical support personnel can use this information to diagnose problems. lists abnormal operating conditions reported by the LED Remote Annex 5393/PRI Hardware Installation Guide Troubleshooting Procedures...
Page 108: Table 4-2. Troubleshooting Guide
Annunciator is off; other module annunciators are on; chassis LEDs are on. (continued on next page) Remote Annex 5393/PRI Hardware Installation Guide Possible Cause Corrective Action You reset the None required. The module or cycled annunciator should turn...
Page 109 Defaulting to Normal Boot Mode. If an error occurs during conﬁdence tests, the following message is displayed: Fatal Error Remote Annex 5393/PRI Hardware Installation Guide Chapter 4 Troubleshooting Procedures Corrective Action Replace the module. Reset the Remote Annex.
Page 110: Boot Failures
Remote Annex timed out while waiting for a response to its boot request; if this field is empty, check the Remote Annex’s configuration parameters. Remote Annex 5393/PRI Hardware Installation Guide The hardware is functional. The Ethernet interface is functional.
Page 111: Boot Error Report
Open Request and the Read Request layers. It is responsible for sending a given message to a speciﬁc host UDP port, and for receiving the correct response to that message from the port. Remote Annex 5393/PRI Hardware Installation Guide Chapter 4 Troubleshooting Procedures...
Page 112: Table 4-3. Errors From Last Erpc Layer Invocation
ERPC layer errors Aborts rx’d 4-10 Remote Annex 5393/PRI Hardware Installation Guide Description The Remote Annex sensed a hardware error during message transmission or reception. This error indicates a fault with the Remote Annex LAN interface. Use the net command to isolate the problem (see net on page 3-18).
Page 113: Correcting Remote Annex Parameters
The broadcast address. The subnet mask. The load/dump gateway address (which must be speciﬁed if the preferred load server host is located on another network or subnet). Remote Annex 5393/PRI Hardware Installation Guide Chapter 4 Troubleshooting Procedures 4-11...
Page 114: Load Server Host Not Responding
The following subsections discuss troubleshooting for some of these load server hosts. 4-12 Remote Annex 5393/PRI Hardware Installation Guide The IP encapsulation type. Many systems have hardware Ethernet interfaces that are IEEE 802.3 compliant, but very few actually do 802.3 IP packet encapsulation. Use the default, Ethernet, unless you know absolutely that your LAN does 802.2/802.3 IP packet encapsulation.
Page 115 Open File Request and to any of its Read File Requests. The host’s progress report indicates receipt of any File Server Requests and its responses to such requests. Remote Annex 5393/PRI Hardware Installation Guide Chapter 4 Troubleshooting Procedures...
Page 116 The Remote Annex Administrator’s Guide for UNIX provides more information on these commands. A Remote Annex 5393/PRI that has been reconfigured as a load server host, but not rebooted, cannot boot another Remote Annex 5393/PRI on the network. Rebooting the Remote Annex 5393/PRI load server host ensures that the parameters are set.
Page 117: Remote Annex Dumps
Software fails to reset the Remote Annex’s watchdog timer. Software fails one or more internal consistency checks. Hardware detects an internal fault. Rename any crash dumps that you want to save. The Remote Annex overwrites crash dumps. Remote Annex 5393/PRI Hardware Installation Guide Troubleshooting Procedures 4-15...
Page 118: Table 4-6. Remote Annex 5393/Pri Dump File Naming Conventions
The ROM Monitor config command displays the amount of memory for the Remote Annex. Table 4-6 to the ﬁle /usr/spool/erpcd/bfs. Table 4-6. Remote Annex 5393/PRI Dump File Naming Conventions Remote Annex 5393/PRI Address 63.0.0.75 131.140.23.1 195.46.2.15...
Page 119: Conditions For Replacing A Module
You can change this conﬁguration through a network management module (NMM) or through a terminal connected to the chassis service port. Remote Annex 5393/PRI Hardware Installation Guide Troubleshooting Procedures Table 4-2. 4-17...
Page 120 Swap 4-18 Remote Annex 5393/PRI Hardware Installation Guide If you remove a module, change jumper settings, and reinsert the module in its original slot, the new jumper settings take effect immediately. The supervisory module records the new conﬁguration information in its nonvolatile memory.
Page 121: Preparing For A Hot Swap
This can be done at any time and typically is done if you have just completed making changes to one of the conﬁguration ﬁles or some of the conﬁguration parameters. Remote Annex 5393/PRI Hardware Installation Guide Chapter 4 Troubleshooting Procedures...
Page 122: Removing A Module
Removing a Module To remove a Remote Annex, follow these steps: 4-20 Remote Annex 5393/PRI Hardware Installation Guide Using the ﬂat-tip screwdriver, loosen the four captive retaining screws on the module until they pop free of the chassis. Push the top and bottom inserter/extractor levers away from the center of the Remote Annex front panel to release the module from the backplane connector.
Page 123: Completing The Hot Swap
SNMP (if UNIX is conﬁgured for it) or enter Monitor Mode from the Remote Annex’s service port terminal, become a superuser, and use the admin command. If applicable, obtain new option keys and enter them. Remote Annex 5393/PRI Hardware Installation Guide Chapter 4 Troubleshooting Procedures 4-21...
Page 124 Chapter 4 Troubleshooting Procedures 4-22 Remote Annex 5393/PRI Hardware Installation Guide...
Page 125: Appendix A Port Pins And Signals
Signal Receive data from Network (RING) Receive data from Network (TIP) Unused Transmit data to Network (RING) Transmit data to Network (TIP) Unused Unused Unused Remote Annex 5393/PRI Hardware Installation Guide Port Pins and Signals...
Page 126 Appendix A Port Pins and Signals Remote Annex 5393/PRI Hardware Installation Guide...
Page 127: Appendix B Modem Module Installation Instructions
You can add modems to modem-less versions of the Remote Annex 5393/PRI by installing a Modem Module onto your existing Main Logic Module. These installation instructions contain a description of the following: Contents of the Kit The Remote Annex 5393/PRI Modem Module upgrade kit contains:...
Page 128: Main Logic Module Removal Instructions
Modem Module Installation Instructions Main Logic Module Removal Instructions The following instructions describe how to remove the Remote Annex 5393/PRI from the System 5000 Hub. These instructions assume that you have taken the necessary steps. instructions. Figure B-1. Removing the Main Logic Module from the System 5000 Hub Remote Annex 5393/PRI Hardware Installation Guide Disconnect the PRI ISDN cable.
Page 129: Modem Module Installation Instructions
Push down ﬁrmly on the Modem Module corners to lock the nylon standoffs into place. Follow the installation instructions detailed in Chapter 2 to reinstall the upgraded Remote Annex 5393/PRI into the System 5000 Hub. Remote Annex 5393/PRI Hardware Installation Guide Modem Module Installation Instructions...
Page 130: Figure B-2. Installing The Modem Module
Appendix B Modem Module Installation Instructions (2 places) Slot Standoff (2 places) (4 places) Figure B-2. Installing the Modem Module Remote Annex 5393/PRI Hardware Installation Guide...
Page 131: Appendix C Modem Upgrade Instructions
The Remote Annex modem upgrade kit contains: Required Tools Modem Upgrade Instructions he Remote Annex 5393/PRI supports up to 32 internal modems. Installation of the Modem Module is a prerequisite for installing additional modem cards. If the Modem Module is not installed on your Remote Annex, see Appendix B for instructions on installing it.
Page 132: Main Logic Module Removal Instructions
Modem Upgrade Instructions Main Logic Module Removal Instructions The following instructions describe how to remove the Remote Annex 5393/PRI from the System 5000 Hub. These instructions assume that you have taken the necessary steps. instructions. Figure C-1. Removing the Main Logic Module from the System 5000 Hub Remote Annex 5393/PRI Hardware Installation Guide Disconnect the PRI ISDN cable.
Page 133: Quad Modem Card Installation Instructions
Repeat the previous procedure with the other three corners of the modem card. Follow the installation instructions detailed in Chapter 2 to reinstall the upgraded Remote Annex 5393/PRI into the System 5000 Hub. Remote Annex 5393/PRI Hardware Installation Guide Modem Upgrade Instructions...
Page 134: Figure C-2. Adding Quad Modem Cards To The Modem Module
Appendix C Modem Upgrade Instructions Figure C-2. Adding Quad Modem Cards to the Modem Module Remote Annex 5393/PRI Hardware Installation Guide...
Page 135: Table C-1. Modem Card/S1 Dip Switch Section Assignments
Table C-1. Modem Card/S1 DIP Switch Section Assignments Modem Card Location 9-12 13-16 17-20 21-24 25-28 29-32 Appendix C provides a map of the quad modem card locations and their DIP Switch Section (S1) Remote Annex 5393/PRI Hardware Installation Guide Modem Upgrade Instructions...
Page 136: Figure C-3. Removing Modem Cards From The Modem Module
Remote Annex. Figure C-3. Removing Modem Cards from the Modem Module Remote Annex 5393/PRI Hardware Installation Guide Figure C-3 Figure C-4 Locate the quad modem card that you want to remove.
Page 137: Figure C-4. Locating And Setting Dip Switch S1
Locate the S1 DIP switch section and set it to the ON position (see Figure C-4). Figure C-4 Locating and Setting DIP Switch S1 Remote Annex 5393/PRI Hardware Installation Guide Modem Upgrade Instructions Front of Unit DIP Switch S1 2 3 4 5 6 7 8...
Page 138 3-4 during power-up 2-20 verifying 2-20 Ethernet segment bank selector description of 2-4 setting 2-3 Ethernet segment bank selector jumper location of 2-3 Ethernet transceiver loopback test 3-18 front panel 1-8 Remote Annex 5393/PRI Hardware Installation Guide Index Index-1...
Page 139 2-19 initializing the Remote Annex 2-18 installation testing the 2-10 Index-2 Remote Annex 5393/PRI Hardware Installation Guide installing the communications server module 2-6 installing additional quad modem cards C-3 installing the Modem Module B-3 installing the module into the hub 2-6...
Page 140 3-2 ROM monitor commands 3-2 using 2-17 safety requirements 1-15 segment banks 1-6 Segment selection DIP switch setting the 2-5 self-booting the Remote Annex 2-30 sequence command 3-3, 3-22 examples 3-22 Remote Annex 5393/PRI Hardware Installation Guide Index Index-3...
Page 141 3-6 supervisory module functional role 1-5 Support Source CD xxiv supported configurations 1-8 Index-4 Remote Annex 5393/PRI Hardware Installation Guide System 5000 Hub installing the module into 2-6 Slot Selection menu 2-15 testing the installation 2-10 the printer port 3-21...

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5393/pri

Bay Networks 5393 Hardware Installation Manual

Preface

Technical Support and Online Services

Chapter 1 Introduction

Chapter 2 Installing the Remote Annex 5393/PRI

Chapter 3 ROM Monitor Commands

Chapter 4 Troubleshooting Procedures

Appendix A Port Pins and Signals

Appendix B Modem Module Installation Instructions

Modem Module Installation Instructions

Appendix C Modem Upgrade Instructions

Quick Links

Troubleshooting

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Summary of Contents for Bay Networks 5393

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Table of Contents