Redirecting Calls; Using Automatic Trunk Answer; Placing Calls; Placing Emergency Calls - Mitel 50005070 User Manual

Answering and Placing Calls

Redirecting Calls

You can redirect calls to another extension or external number. If you have a Model 5340, you
can use the menu buttons to redirect calls to the following destinations:
•
•
•
To redirect calls:
1. While a call is ringing, dial 331 or press the menu button as described above (Model
2. If applicable, enter the extension number or press the Outgoing button ( 8 is the default

Using Automatic Trunk Answer

You can use Automatic Trunk Answer to answer incoming external calls for other internal parties
who are members of an "Answer Access" list. Your system administrator creates Answer
Access lists. Contact your system administrator for Answer Access list extensions.
Automatic Trunk Answer answers calls in the order they are received (that is, the first call
received by any extension in the Answer Access list is the first one answered).
To use Automatic Trunk Answer:
1. While an incoming external call is ringing at another Answer Access list extension, lift the
2. Dial 350 or press the flashing Trunk <number> button.

Placing Calls

The following instructions describe how to place calls and related features.

Placing Emergency Calls

Contact your system administrator and your local Mitel provider for important information about
dialing emergency services before using your endpoint.
When dialing an emergency number (911 U.S. or 999/112 Europe), you do not have to press
the Outgoing button or enter the Outgoing Call access code (8 is the default code). The system
automatically places emergency calls immediately after you dial the number, even if you do not
select an outside line.
1.
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SEND TO V-MAIL: Sends the call directly to your voice mailbox. You must have a mailbox
to use this destination.
IC CALL TO DND: Places your endpoint in DND Mode and blocks the call. See "Using
Do-Not-Disturb (DND)" on
SEND TO DEST: Redirects the call to the extension or phone number entered.
5340 only).
code), and then enter the external number, or enter the DND code (see
call is redirected to the destination specified.
handset or press (Speaker).
WARNING
This feature may or may not be enabled for your system.
page 39.
Mitel ® Model 5330/5340 User Guide – Issue 2, October 2008
page 39). The
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