Index - Mitel 50005070 User Manual

Index

A
Account codes, using 25
Agent Help
accepting or rejecting 45
requesting 44
Agent, ACD hunt group 43
Answering calls 17
Audio problems 56
Automatic
Access, using 17
Trunk Answer, using 18
B
Background music, background 11
Barge-in, using 46
Buttons
DSS/BLF 15
feature 4
C
Call Forward
Manual 30
System 30
using 30
Call logs, using 33
Callback, requesting 19
Caller ID information, displaying 29
Calls
answering 17
camping-on to endpoint 19
conference, placing 31
emergency, placing 18
endpoint, queuing for 19
external, placing 20
forwarding 30
logs, using 33
muting the microphone 27
picking up (reverse transferring) 29
Mitel ® Model 5330/5340 User Guide – Issue 2, October 2008
placing internal (IC) 19
recording 32
transferring 28
waiting 17
Camp-on, using 19
Canceling features 4
Changing
keymaps 16
the language 11
volume levels 10
Characters, entering dialpad 21
Codes
account 25
default system access 12
feature, default 12
Outgoing Call access 18, 20
Comfort and safety tips 6
Conference calls
adding a party to 31
dropping out of 31
ending 32
placing 31
transferring 31
Contacts, information 55
Cordless Devices
Alerting Tones and LEDs 51
D
Default
programmable buttons, resetting to 15
settings, returning the endpoint to 16
system access codes 12
Dialpad
buttons 5
characters, entering 21
Direct Station Selection/Busy Lamp Field (DSS/BLF) 15
Display
name, changing 56
Diverting hunt group calls 45
Do-Not-Disturb, using 39
Index
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