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Opening and closing
76
Make sure that the SmartKey is at a min-
#
imum distance of 10 ft (3 m) away from
the vehicle.
Observe the notes:
on washing the vehicle in a car wash
R
(
page 345)
/
on using a high-pressure cleaner
R
(
page 347)
/
To unlock the vehicle: touch the inner surface
#
of the door handle.
To lock the vehicle: touch sensor surface
#
or 2.
Convenience closing: touch recessed sensor
#
surface
2
until the closing process has been
completed.
%
Further information on convenience closing
(
page 88).
/
If you open the tailgate from outside, it is auto-
matically unlocked.
Problems with KEYLESS-GO, troubleshooting
You can no longer lock or unlock the vehicle using
KEYLESS-GO
Possible causes:
The function of the SmartKey has been deacti-
R
vated.
The SmartKey battery is weak or discharged.
R
Activate the function of the SmartKey
#
(
page 72).
/
Check the battery using the indicator lamp
#
(
page 71).
/
1
Replace the SmartKey battery, if necessary
#
(
page 73).
/
Use the replacement SmartKey.
#
Use the emergency key to lock or unlock
#
(
page 77).
/
Have the vehicle and SmartKey checked at a
#
qualified specialist workshop.
There is interference from a powerful radio signal
source
Possible causes if the function of KEYLESS-GO is
impaired:
High voltage power lines
R
Mobile phones
R
Electronic devices (notebooks, tablets)
R
Shielding due to metal objects or induction
R
loops for electrical gate systems or automatic
barriers
Make sure that there is sufficient distance
#
between the SmartKey and the potential
source of interference.
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