Xerox VersaLink B71 Series User Manual page 230

Troubleshooting
4. To close Door C, push the door up firmly until it clicks into place.
5. To close Door A, push the door up firmly until it clicks into place, then close the Bypass Tray.
T R O U B L ES H O O T I N G PA P E R J A M S
Multiple Sheets Pulled Together
P P R R O O B B A A B B L L E E C C A A U U S S E E S S
The paper tray is too full.
The edges of the paper are not even.
The paper is moist from humidity.
Too much static electricity is present.
Using unsupported paper.
Humidity is too high for coated paper.
The feed rollers are dirty.
Tray is loaded with mixed paper.
230
S S O O L L U U T T I I O O N N S S
Remove some of the paper. Do not load paper above the maximum
fill line.
Remove the paper, align the edges, and then reload the paper.
Remove the paper from the paper tray. Load new, dry paper into the
tray.
Load a new ream of paper.
Use only Xerox ® -approved paper. For details, refer to
• Feed paper one sheet at a time.
• Try loading paper in the Bypass tray.
With a clean, lint-free cloth moistened with water, wipe the feed
rollers until they are clean. For details, refer to
Load the tray with only one type and size of paper.
Xerox ® VersaLink
Supported
Cleaning the
® B71XX Series Multifunction Printer User Guide
Paper.
Printer.