IBM BladeCenter PN41 Problem Determination And Service Manual page 62

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 3020," on page 23 to determine which components are CRUs and which
components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
ID Message
7486 HeartBeat Monitor started -
Software
7487 HeartBeat Monitor stopped -
Software
7601 Module disabled - Hardware
7602 Module CPU disabled -
Hardware
7700 Administrator state enabled -
CPOS Information
7701 Administrator state disabled
- CPOS Information
7858 Advanced management
module Status - BladeCenter
Information
7859 Blade Status - Hardware
7863 HeartBeat Monitor generic
error OK - Software
50
IBM BladeCenter PN41 Type 3020 Deep Packet Inspection Blade: Problem Determination and Service Guide
When/why it
Severity Occured
Informational Heartbeat monitor
has reinitialized.
Critical HeartBeat monitor
has stopped.
Critical Does not apply to
the DPI blade.
Critical ASM detected the
CPU hardware in
the DPI blade is
not operational,
usually due to
lack of power to
the DPI blade.
Informational Operator enabled
ports on the
DPPM.
Informational Operator disabled
the ports on the
DPPM.
Informational Communications
with the advanced
management
module have
been verified.
Informational A state change
has occurred
between the ASM
and the DPI
blade.
Informational ASM detects
DPPM HeartBeat
again after a
failure.
Action
1. Use the show techsupport all CLI
command to create a report, then call
for service. See the CloudShield
Command Line Interface Users Guide
on the IBM BladeCenter PN41
Documentation CD.
2. Call for service.
1. Use the show techsupport all CLI
command to create a report, then call
for service. See the CloudShield
Command Line Interface Users Guide
on the IBM BladeCenter PN41
Documentation CD.
2. If the problem persists, call for service.
N/A
1. Check the control communication link.
2. Turn on the DPI blade and attempt to
run an application.
3. If the problem persists, call for service.
Message is for informational purposes only.
Message is for informational purposes only.
Message is for informational purposes only.
Message is for informational purposes only.
Message is for informational purposes only.