Common Troubleshooting Issues - Dell PowerVault 735N Service Manual

Basic Troubleshooting: Dell PowerVault 735N Systems Service Manual
No. Plug the power strip into another electrical outlet, use another power strip, and/or try another
electrical outlet.
8. What color is the
Green. The system is receiving DC power. Proceed to step 9.
Blinking Green. A system failure is detected. Check the event logs in the PowerVault 735N NAS
Manager.
NOTE: For more information on event logs, see the PowerVault 735N Systems System
Administrator's Guide.
Amber. The system is in "Sleep" mode. Disable the Sleep mode using the
9. Check the power supply LEDs
Green. Power supply is OK. Proceed to step 10.
Red. Replace the defective power supply.
10. Check the system status indicator
Steady Green. The system is receiving DC power. Proceed to step 11.
Blinking Green. A system failure is detected. Check the event logs using the PowerVault 735N NAS
Manager.
Amber. The chassis is open or the system is in "Sleep" mode.
disable the Sleep mode using the
11. Check the hard-disk drive indicator
Green. The hard-disk drives are OK. Proceed to
Blinking Green. The hard-disk drives are in use. This indication is normal.
Amber. Replace the defective hard-disk drive(s).

Common Troubleshooting Issues

This section provides a table of common problems with the system, their possible causes, and resolutions.
Review the issues in
Table 1: Common Troubleshooting Issues.
Issue
I cannot access my Dell
file:///C:/Users/Phebega_Pericho/Desktop/spv735N/en/sm/basics.htm[3/15/2013 4:18:13 PM]
power indicator?
on the back of the system. What color are the LEDs?
on the front of the system. What color is it?
System Setup
for each hard-disk on the front of the system. What color is it?
Table 1 to see if any of them match the problem you are having with the system.
Only Windows common internet file
program.
Common Troubleshooting
Possible Cause
System Setup
Close the system doors
Issues.
Resolution
Access Dell ActiveArchive folders
program.
(if open) or