Ricoh D649 Field Service Manual page 40

3. Troubleshooting
Code
Access to SMTP Server Denied
14-03
(450)
Access to SMTP Server Denied
14-04
(550)
14-05 SMTP Server HDD Full (452)
38
Meaning
• Failed to access the SMTP server because the access
• SMTP server operating incorrectly. Contact the
• Folder send destination is incorrect. Contact the
• Device settings incorrect. Confirm that the user name
• Direct SMTP destination incorrect. Contact the system
• SMTP server operating incorrectly
• Direct SMTP sending not operating correctly
• Failed to access the SMTP server because the HDD
• Insufficient free space on the HDD of the SMTP
• Insufficient free space on the HDD where the
• Insufficient free space on the HDD at the target
Suggested Cause/Action
is denied.
system administrator to determine if there is a
problem with the SMTP server and to check that the
SMTP server settings are correct.
system administrator to determine that the SMTP
server settings and path to the server are correct.
and password settings are correct.
administrator to determine if there is a problem at the
destination at that the settings at the destination are
correct.
on the server is full.
server. Contact the system administrator and check
the amount of space remaining on the SMTP server
HDD.
destination folder is located. Contact the system
administrator and check the amount of space
remaining on the HDD where the target folder is
located.
destination for SMTP direct sending. Contact the
system administrator and check the amount of space
remaining on the target HDD.