Miscellaneous Problems; The Power Is On, But The Printer Does Not Go Online; Print Processing Does Not Start; Print Processing Cancels - Oki ES3037 User Manual

MISCELLANEOUS PROBLEMS

The power is on, but the printer does not go online.

Possible cause
Bad connection

Print processing does not start.

Possible cause
Printer error.

Print processing cancels.

Possible cause
The printer interface cable is faulty.
The time out setting is too short.

Printer makes a strange noise.

Possible cause
The printer is not horizontal.
There are scraps of paper or other
foreign matter inside the printer.
The top cover is not firmly shut.
Remedy
Switch off the printer and disconnect the power cable.
Reconnect power cable and switch the printer on. If this
does not clear the fault, call for service.
Remedy
Check the control panel. If an error message is
displayed, correct the problem.
Remedy
Place the printer on a stable, level surface.
Check the inside of the printer and remove any
such objects.
Press the left and right sides of the top cover.
ES 3037/3037e Troubleshooting • 215
Remedy
Replace the printer interface cable.
Reset the time out to a higher value.