Page 2 Oki and Microline are registered trademarks of Oki Electric Industry Company Ltd. is a registered trademark of the United States Environmental NERGY Protection Agency.
Page 3: Table Of Contents
Printer components........17...
Page 4 Driver Options .........135 OKI Printer Features ........135 General Printing Directions .
Page 5 Cleaning the LED heads........195 Transporting the printer ........196 Troubleshooting .
Page 6 Print processing cancels....... .215 Printer makes a strange noise......215 An asterisk (*) symbol appears on the display, repeatedly moving across the first line then the second.
Page 7 Print menu ..........246 Media menu .
Page 8: Notes, Cautions, Etc
Notes, Cautions, etc. A note appears like this. A note provides additional information to supplement the main text which helps you to use and understand the product. A caution appears like this. A caution provides additional information which, if ignored, may result in equipment malfunction or damage.
Page 9: Introduction
Introduction Congratulations on purchasing this OKI Executive Series color printer! In this chapter you will find a summary of the main features of your printer followed by some advice on how to use this User’s Guide to get the most from your printer.
Page 10: Features
– Optional 550-sheet paper trays: up to two can be added to expand the paper capacity to 1690 sheets. – Optional High Capacity Feeder, mounted on casters, with three 550-sheet trays expanding printer capacity by 1650 sheets (approx.). Flexible interfaces with automatic switching: •...
Page 11 Auto media detect: detects the weight of the media being • fed through the printer then automatically adjusts the fusing temperature, speed (if necessary) and transfer voltage to ensure correct fusing and print quality.
Page 12: How To Use This Manual
HOW TO USE THIS MANUAL This manual will lead you logically through the unpacking, setup and operation of your printer to help you to make the best use of its many advanced features. It also includes: troubleshooting information • maintenance guidelines •...
Page 13: Printing Pages
Printing Pages The whole book, Individual pages, or sections may be printed. The procedure for printing from Acrobat Reader is: 1. From the toolbar, select File, then Ctrl + P keys). 2. Choose which pages you wish to print: All pages for the entire manual.
Page 14: Getting Started
172 lbs. (78 kg) with the duplex unit installed (dxn models). Three (3) people are required to lift the printer safely. After unpacking the printer and choosing a suitable place to put it, check that all the necessary parts are available to continue: 1. The printer.
Page 15: Cd-Rom Disk Contents
CD-ROM DISK CONTENTS The CD-ROM disks supplied with your printer contain the following software: • CD1 - Drivers, Software Utilities • CD2 - Manuals ES 3037/3037e Getting started • 15...
Page 16: Printer Location
PRINTER LOCATION Place the printer on a flat surface large enough and strong enough to accept the size and weight of the printer. There must be sufficient space around the printer to allow for access and printer maintenance. 27.6inches 70cm...
Page 17: Printer Components
PRINTER COMPONENTS zprinter components 1a.eps 1. Top cover 2. Control panel 3. Top cover release catch 4. Multi-purpose (MP) tray (manual feed) 5. Paper support extensionPaper guides 6. Right side cover 7. Paper tray 8. Paper level indicator 9. Power switch 10.
Page 18 PRINTER COMPONENTS (CONTINUED) 11. Discharge roller 12. Fuser unit 13. Image drum (cyan) 14. Image drum (magenta) 15. Image drum (yellow) 16. Image drum (black) 17. Power connector ES 3037/3037e Getting started • 18...
Page 19 PRINTER COMPONENTS (CONTINUED) 18. Straight-through exit paper tray 19. Interfaces and card slot 20. USB interface connector 21. Parallel interface connector 22. Network interface card ES 3037/3037e Getting started • 19...
Page 20: Setting Up
Setting up Before connecting this printer to a computer and power supply, the toner cartridges must be installed and paper must be inserted in the paper tray. PACKAGING AND PROTECTIVE SHEET REMOVAL 1. Remove any adhesive tape and packaging from the printer.
Page 21 3. Remove the LED head restrainer from behind the LED heads in the top cover. 4. Remove the black image drum and place it on a level surface. • Never expose image drums to light for more than 5 minutes. •...
Page 22: Remove The Protective Sheet
5. Remove the protective sheet. zmprotective sheet removal one.eps 6. Put the black image drum back into the printer (1), then push the tab (2) inwards and remove the blanking plate from the drum. 7. Repeat steps 4 through 6 for each color drum ES 3037/3037e Setting up •...
Page 23: Toner Cartridge Installation
TONER CARTRIDGE INSTALLATION Take extreme care when handling toner. • Toner can be harmful if inhaled, swallowed or if it gets in the eyes. • Toner can also stain hands and clothing. 1. For each color toner cartridge: a. Remove the cartridge from its package. b.
Page 24 c. Insert the toner cartridge in its image drum, left side first, engaging the drum locating peg in the hole in the toner cartridge. zmtoner cartridge install one.eps ES 3037/3037e Setting up • 24...
Page 25 d. Gently push the toner cartridge down, engaging the locking pin into the groove on the image drum. e. Gently push the colored lever toward the rear of the machine until it stops. This releases the toner into the image drum. The lever should go back easily.
Page 26: Close The Top Cover
2. Close the top cover. zmclose top cover.eps ES 3037/3037e Setting up • 26...
Page 27: Loading Paper
LOADING PAPER 1. Pull out the paper tray. zmsetup loading paper one.eps 2. Adjust the paper guides and rear stopper for the size of paper being used. zmsetup loading paper two.eps zmsetup loading paper four.eps ES 3037/3037e Setting up • 27...
Page 28 3. Close the paper tray gently . To prevent paper jams: • Don’t leave space between the paper and the paper guides and rear stopper. • Don’t overfill the paper tray. Capacity depends on the type of paper and the paper weight (max. 550 sheets of 20-lb. US Bond—75 g/m²—paper).
Page 29 4. For face down printing (to the top of the printer), make sure the rear paper exit is closed: – Paper is stacked in printed order – Paper tray capacity is about 500 sheets, depending on paper weight. 5. For face up printing (straight-through path), make sure the...
Page 30 6. Load letterhead paper face down: zmsetup loading paper four face down.eps ES 3037/3037e Setting up • 30...
Page 31: Manual Feed
MANUAL FEED 1. Open the Multi-purpose tray and extend the paper feed guides. 2. Load the paper and adjust the paper guides to the size of the paper being used. – Load the paper into the Multi-purpose tray tray with the print face upward.
Page 32: Power Connection
Ensure both the printer power switch and the AC supply are switched OFF before connecting the power cable. 1. Connect the power cable (1) to the power socket on the printer, then to a grounded power supply outlet. zmpower connection.eps...
Page 33 2. Switch the printer ON using the main power switch (2). The printer will go through its initialization and warm up sequence. When the printer is ready, the READY indicator comes on and stays on (green) and the LCD indicates ONLINE.
Page 34: Control Panel
CONTROL PANEL 1. Attention indicator (red). ON indicates that attention is required, but printing will continue. FLASHING indicates that attention is required, but printing will stop. 2. Ready indicator (green). ON - ready to receive data. FLASHING indicates processing data or error. 3.
Page 35 CONTROL PANEL (CONTINUED) 1. Menu button. Press briefly to enter the MENU mode. Press briefly again to select the next menu. Press for more than 2 seconds to scroll through the different menus. 2. Item( +) button. Press briefly to scroll forward to the next menu item. 3.
Page 36 CONTROL PANEL (CONTINUED) 5. Online button. Switches between online and offline status – When pressed in Menu mode, it returns the printer to on line status. – When pressed with printer to print out the remaining data in the printer.
Page 37: Menu Settings
Changing the display language Ready Ready Attention Attention 1. Press the ONLINE button to return the printer to offline status. 2. Press the MENU button repeatedly until is displayed. 3. Then press the SELECT button. 4. Press the ITEM button repeatedly until 5.
Page 38: Printing The Menumap
Printing the MenuMap Print a list of menu settings to confirm that the printer is correctly configured. Ready Ready Attention Attention 1. Make sure there is paper in the paper tray. 2. Press the MENU button until the displayed, then press the SELECT button.
Page 39: Media Settings
Media settings • If the settings in the printer differ from those selected on your computer, the printer will not print and the LCD will display an error message. • The following printer settings are given as a guide only.
Page 40 SELECT button. An asterisk (*) appears next to the selected paper size. 5. Press the ONLINE button to return the printer to ONLINE status. 6. Select the correct paper settings in the printer driver before printing the file.
Page 41 SELECT button. An asterisk (*) appears next to the selected paper type or weight. 5. Press the ONLINE button to return the printer back to online status. Select the correct paper settings in the printer driver before printing the file.
Page 42: Media Recommendations
MEDIA RECOMMENDATIONS We recommend the following guidelines when selecting paper and envelopes for use in this printer: Print media must be able to withstand 446°F (230°C) for 0.2 second. Paper • For recommended papers see your Handy Reference Guide. •...
Page 43: Envelopes
Envelopes • Use only recommended envelopes (OKI 52206301 and 52206302): see page 245. • Envelopes should be stored flat and away from moisture, direct sunlight and heat sources. • Don’t use envelopes with windows or metal clasps. • Don’t use envelopes with self sealing flaps.
Page 44: Paper Feed And Exit
S = Simplex; D = Duplex (printing on both sides of the paper) b. Not usable. c. Width 3 to 12.9 inches (76.2 to 328 mm); height 5 to 47¼ inches (127 to 1200 mm). Must be defined in the printer driver before printing. Exit MP Tray...
Page 45: Paper Weights And Media Settings
Paper weights and media settings Media weight Paper, US Bond (Metric) Light 17 lb. (64 g/m 18 to 19 lb. Medium light (68-71 g/m 20 to 24 lb. Medium (75-90 g/m 25 to 27 lb. Medium heavy (91-104 g/m 28 to 32 lb. Heavy (105-122 g/m 33 to 54 lb.
Page 46: Printer Settings
4. Press the SELECT button until the display prompts you to print the MenuMap. 5. Press the SELECT button to print the menu map. The printer will return to online status when the menu map is printed. Menu Menu...
Page 47: List Of Menu Settings
LIST OF MENU SETTINGS Listed in the following tables are the available printer settings. The default settings for the printer are in bold text. This menu only appears if the hard disk drive is installed. Item Value **** ENTER PASSWORD No jobs;...
Page 48: Test Print Menu
MENU" of the System Maintenance Menu is set to ENABLE. Shutdown menu Description Shut down sequence for the printer, and is recommended to be used when the hard disk is installed to prevent any loss of data. ES 3037/3037e Setting up • 48...
Page 49: Print Menu
High priority tray: (Valid with Tray select only). If there is paper in the MP tray and Duplex is not specified, the printer uses the MP tray. Feed when mismatching. When a paper mismatch occurs (i.e. the tray's paper size/media type does not match the print data), a paper request is issued to the MP Tray.
Page 50 Item Value ES 3037 - 600 x 1200 RESOLUTION dpi; 600 dpi ES 3037e -1200 dpi, Fast 1200 dpi, 600 ON; OFF TONER SAVE MODE Auto; Color speed; MONO-PRINT Normal speed SPEED Portrait; Landscape ORIENTATION 5 to 128. LINE PER PAGE Default = 60.
Page 51: Media Menu
Item Value Plain; Letterhead; TRAY 1 Transparency; Bond; MEDIATYPE Recycled; Card stock; Rough. Auto; Light; Medium TRAY 1 Light; Medium; MEDIAWEIGHT Medium Heavy; Heavy; Ultra Heavy Plain; Letterhead; TRAY 2 Bond; Recycled; Card MEDIATYPE stock; Rough Auto; Light; Medium TRAY 2 Light;...
Page 52 Item Value A3 Nobi; A3 Wide; A3; MP TRAY A4 Short Edge; A4 PAPER SIZE Long Edge; A5; A6; B4; B5 Short Edge; B5 Long Edge; Legal 14; Legal 13.5; Legal 13; Tabloid Extra; Tabloid; Letter Short Edge; Letter Long Edge; Executive;...
Page 53: Color Menu
If EXECUTE is selected, the printer will immediately adjust density and reflect it in the TRC compensation. Density adjustment must be executed when the printer is idling. It may become invalid if executed in any other state. Prints the pattern for the user to manually adjust TRC.
Page 54 - if a value is increased (+) then it means the image moves downward in relation to The printer has its own process simulation generator which simulates standard colors in the printer. This function is enabled only with Postscript language jobs.
Page 55 Item Value Disable; enable CMY 100% DENSITY Color Menu (continued) The default settings are bold. Description Selects enable/disable 100% output against the CMY100% TRC compensation. Ordinarily, the TRC compensation function controls the appropriate print density; thus, 100% output is not always enabled. Selecting ENABLE will allow 100% output.
Page 56: System Configuration Menu
Off; 5 sec to 300 sec; WAIT TIMEOUT default = 40 sec The default settings are bold. Description Sets the time before printer enters power save mode. Selects the printer emulation language. Note: the only printer languages that can be selected are those enabled in the Personality section of the Maintenance menu.
Page 57 ON, the print job will continue after the jam has been cleared. When set to ON, prints an error report when internal error occurs. Only works in PostScript mode. Selects the printer display language. ES 3037/3037e Setting up • 57...
Page 58: Pcl Emulation
Sets the PCL font number. I = internal (resident font); I000 = Courier. C = Font stored in the printer's Flash memory. S = downloaded soft font, stored on the printer's internal hard disk drive. Applies only to printers with a hard disk drive installed.
Page 59 Item Value PC-8, PC-8 Dan/Nor, PC-8 SYMBOL SET TK, PC-775, PC-850, PC- 852, PC-855, PC-857 TK, PC-858, PC-866, PC-869, PC-1004, Pi Font, Plska Mazvia, PS Math, PS Text, Roman-8, Roman-9, Roman Ext, Serbo Croat1, Serbo Croat2, Spanish, Ukrainian, VN Int'l, VN Math, VN US, Win 3.0, Win 3.1 Blt, Win 3.1 Cyr, Win 3.1 Grk, Win 3.1 Heb, Win 3.1 L1, Win 3.1 L2,...
Page 60 PCL emulation (continued) Item Value 78 column; 80 column A4 PRINT WIDTH OFF; ON WHITE PAGE SKIP CR; CR+LF CR FUNCTION LF; LF+CR LF FUNCTION Normal; 1/5 inch; 1/6 inch PRINT MARGIN OFF; ON TRUE BLACK ON; OFF PEN WIDTH ADJUST The default settings are bold.
Page 61: Ppr Emulation Menu
Item Value 10 CPI; 12 CPI; 17 CPI; 20 CHARACTER CPI; PROPORTIONAL PITCH 12CPI TO 20CPI; 12CPI TO FONT 12CPI CONDENSE Set 1; Set 2 CHARACTER PC-8, PC-8 Dan/Nor, PC-8 SYMBOL SET TK, PC-775, PC-850, PC- 852, PC-855, PC-857 TK, PC-858, PC-866, PC-869, PC-1004, Pi Font, Plska Mazvia, PS Math, PS Text,...
Page 62 9BH with o and 9DH with a zero. Sets the zero to be slashed or unslashed. Specifies the line spacing. Specifies whether or not the printer ejects a blank sheet. Not available with duplex operation. Sets functionality on receipt of CR code.
Page 63 Item Value 10 CPI; 12 CPI; 17 CPI; 20 CHARACTER CPI; PROPORTIONAL PITCH Set 1; Set 2 CHARACTER PC-8, PC-8 Dan/Nor, PC-8 SYMBOL SET TK, PC-775, PC-850, PC- 852, PC-855, PC-857 TK, PC-858, PC-866, PC-869, PC-1004, Pi Font, Plska Mazvia, PS Math, PS Text, Roman-8, Roman-9, Roman Ext, Serbo Croat1, Serbo Croat2, Spanish, Ukrainian,...
Page 64 ES 3037/3037e Setting up • 64 Description Sets the zero to be slashed or unslashed. Specifies the line spacing. Specifies whether or not the printer ejects a blank sheet. Not available with duplex operation. Sets functionality on receipt of CR code.
Page 65: Usb Menu
Item Value Enable; Disable PARALLEL Enable; Disable BI-DIRECTION Enable; Disable NARROW; MEDIUM; ACK WIDTH WIDE) ACK-in-Busy; ACK/BUSY ACK-while-Busy TIMING 3 micro-sec; 50 micro- I-PRIME sec; Disable Enable; Disable OFFLINE RECEIVE Item Value Enable; Disable Enable; Disable SOFT RESET Enable; Disable OFFLINE RECEIVE Parallel menu...
Page 66: Network Menu
The default settings are bold. Description Sets the size of the receive buffer and depends on the amount of memory installed in the printer. Set the size of the font cache area and depends on the amount of memory installed in the printer.
Page 67 Item Value 0% [n.n MB] TO 90% PS FLASH [n.n MB], in 10% RESIZE increments Memory menu The default settings are bold. Description Changes the size of the flash memory area. “n.n” indicates the actual size in MB. Note: Special data is stored in the Flash Memory, therefore you cannot specify 100%.
Page 68: Disk Maintenance Menu
Unless you know what you are doing, please avoid this section of the Menu. It is recommended that disk maintenance be done through the OKI Storage Device Manager software by the System Administrator, or by someone who is knowledgeable in this area.
Page 69 Item X ADJUST Y ADJUST DUPLEX X ADJUST DUPLEX Y ADJUST TRAY 1 A3 NOBI PAPER TRAY 1 LEGAL 14 TRAY 2 A3 NOBI PAPER TRAY 2 LEGAL 14 TRAY 3 A3 NOBI TRAY 3 LEGAL 14 TRAY 4 A3 NOBI TRAY 4 LEGAL 14 TRAY 5 A3 NOBI TRAY 5 LEGAL 14...
Page 70 System adjust menu (continued) Item PCL TRAY 4 ID# PCL TRAY 5 ID# PCL MP TRAY ID# DRUM CLEANING HEX DUMP The default settings are bold. Value 1 – 59; default = 21 1 – 59; default = 22) 1 – 59; default = 4 OFF;...
Page 71 Item EEPROM RESET SAVE MENU RESTORE MENU POWER SAVE PAPER BLACK SETTING PAPER COLOR SETTING TRANSPR BLACK SETTING TRANSPR COLOR SETTING Maintenance menu The default settings are bold. Value Execute Execute Execute Enable; Disable 0; +1; +2; –2; –1 0; +1; +2; –2; –1 0;...
Page 72: Usage Menu
Item Value nnnnnn TOTAL PAGE COUNT nnnnnn TRAY 1 PAGE COUNT nnnnnn TRAY 2 PAGE COUNT nnnnnn TRAY 3 PAGE COUNT nnnnnn TRAY 4 PAGE COUNT nnnnnn TRAY 5 PAGE COUNT nnnnnn MP TRAY PAGE COUNT nnnnnn COLOR PAGE COUNT nnnnnn MONOCHROME PAGE COUNT...
Page 73 Item Value 15K = xxx%; MAGENTA TONER 7.5K = yyy% 15K = xxx%; YELLOW TONER 7.5K = yyy% Usage menu (continued) Description Displays magenta toner remaining. Displays yellow toner remaining. ES 3037/3037e Setting up • 73...
Page 74: List Of Administrator Menu Settings
LIST OF ADMINISTRATOR MENU SETTINGS Only system administrators have access to this menu. To enter this menu, turn on the printer while holding down the ITEM+ button. Item Value Enable, Disable ALL CATEGORY Enable, Disable PRINT JOBS MENU Enable, Disable...
Page 75 Item Value Enable, Disable PCL EMULATION MENU Enable, Disable PPR EMULATION MENU Enable, Disable FX EMULATION MENU Enable, Disable PARALLEL MENU Enable, Disable USB MENU Enable, Disable IEEE 1394 MENU Enable, Disable NETWORK MENU Enable, Disable MEMORY MENU Enable, Disable DISK MAINTENANCE Enable, Disable...
Page 76: Block Device Menu
Item Value EXECUTE RESET C GAMMA FILTER EXECUTE RESET M GAMMA FILTER EXECUTE RESET Y GAMMA FILTER EXECUTE RESET K GAMMA FILTER Item Value YES, NO INITIALIZE LOCK Peak Power Control Menu Item Value NORMAL, PEAK POWER CONTROL Color Menu Description Reset the stored TRC data (retained for tracking).
Page 77: Setting Color Tuning From The Front Panel
• To return the settings to the defaults, use the steps below to set each value back to 0 (zero). You can use the printer’s menu to adjust the color intensity for a specific color by adjusting the HIGHLIGHT, MID-TONE and DARK (shadows) Color Tuning Patterns.
Page 78 For example, to adjust the intensity of the magenta portion: When using the Print Job Accounting utility, you cannot print when "Local Print" is set to "No printing" or "No color printing." 1. Print the Color Tuning Pattern: a. Make sure letter size paper is loaded in the tray. b.
Page 79 An asterisk (*) appears at the right of the number. 5. Press the ON LINE button to save the new setting and return the printer to online status 6. Print from your application. Repeat the above steps until you get the desired magenta color intensity.
Page 80: Switching Off
SWITCHING OFF In normal circumstances the power save facility should be used to avoid having to switch the printer off. However if you do wish to switch the printer off manually, please carry out the following procedure: Ready Ready Attention Attention •...
Page 81: Interfaces
(not Windows 95 upgraded to Windows 98) or Macintosh. This port requires a cable conforming to USB version 1.1 or above. • The operation of a printer is not assured if a USB compatible device is connected concurrently with other USB-compatible machines.
Page 82 3. Ethernet – For network cable connection. See your printed Software Installation Guide for information on: • Making the interface connections • Installing the printer drivers • Installing network software. ES 3037/3037e Setting up • 82...
Page 83: Mac Os 8.6-9.2.2
You can also manually alter each option, as explained below. Change PostScript The printer’s correct settings are controlled by the PPD file. To change the Description file: 1. Select the Destkop Printer 2. From the Menu, click 3.
Page 84 4. Click Select to activate the Description file. PPDFileSelection7830K.jpg ES 3037/3037e Mac OS 8.6-9.2.2 Printer Driver • 84...
Page 85: Installable Options: Available Tray
Installable Options: Available Tray If your printer utilizes more than one tray, select the appropriate number of trays with this option. 1. Select the Destkop Printer 2. From the Menu, click setup appears under Installable Options. To manually alter the...
Page 86: Installable Options: Duplex
Installable Options: Duplex If your printer has a duplex unit installed, you activate it here. 1. Select the Destkop Printer 2. From the Menu, click setup appears under Installable Options. To manually alter the setup: To the right of Change, click on the down arrow and select Duplex.
Page 87: Installable Options: Hard Disk
Installable Options: Hard Disk If your printer has a hard disk unit installed, you can activate here. 1. Select the Destkop Printer 2. From the Menu, click setup appears under Installable Options. To manually alter the setup: To the right of Change, click on the down arrow and select Duplex.
Page 88: Installable Options: Finisher
To the right of Change, click on the down arrow and select Finisher. To the right of To, click A check mark 3. Click to save and exit. ES 3037/3037e Mac OS 8.6-9.2.2 Printer Driver • 88 and leave highlighted. Printing Change Setup... The current Installed Not Installed appears for the current selection.
Page 89: Installable Options: Memory Configuration
To the right of Change, click on the down arrow and select Memory Configuration. To the right of To, select from the drop down list the correct amount of memory that is installed in the printer. A check mark appears for the current selection. 3. Click to save and exit.
Page 90: Operation
Mac OS 8.6-9.2.2 Operation This section explains how to change the printer’s operation for specific print jobs when required and is accessed directly from within an application. Most applications allow the printer properties to be accessed from within the document print dialogue.
Page 91: Color Print Matching
Factors that affect the appearance of prints If you wish to manually adjust the color settings in your printer driver, please be aware that color reproduction is a complex topic, and there are many factors to take into consideration. Some of the most important factors are listed below.
Page 92 These options are explained in subsequent sections of the User Manual. To access the color matching options in the driver discussed below: 1. Access the printer settings page via the Print dialog from any application (usually accessed via 2. Click on the General Option.
Page 93 Monitor settings The brightness and contrast controls on your monitor can change how your document looks on-screen. Additionally, your monitor color temperature influences how "warm" or "cool" the colors look. Several of the Color Matching options make reference to your monitor’s Color Temperature. Many modern monitors allow the color temperature to be adjusted using the monitor’s control panel.
Page 94: Choosing A Color Matching Method
There are many factors involved in achieving accurate and reproducible color. However, the following guidelines may help in achieving good color output from your printer. There are several suggested methods, depending on the type of document you are printing. These suggestions are for guidance only. Your results may vary depending on the application from which you are printing.
Page 95: Matching Photographic Images
Adobe Photoshop, you may be able to use Soft-Proofing to simulate the printed image on your monitor. To do this, you can use the ICC-Profiles provided by Oki, and then print using the ICC profiles as the Print Space (or Output space).
Page 96: Matching Specific Colors
Photoshop, you may be able to use Soft-Proofing to simulate the printed image on your monitor. To do this, you can use the ICC- Profiles provided by Oki, and then print using the ICC profiles as the Print Space (or Output space).
Page 97: Driver Options
This section references only the OKI-supplied driver selections, Color Option Option, as well as the plug-ins Accounting Job Type - if available. Color Option ColorOptionOkiDriver7830K.jpg 1. To access Color Option, first select your desired OKI printer. ES 3037/3037e Operation • 97...
Page 98: Oki Color Matching
1. Select the option desired. OKI Color Matching This is OKI’s proprietary color matching system and affects RGB data only. This is the default setting and provides the fastest, best color matching for your printer.
Page 99 No color correction occurs when selected. This option is beneficial when other matching regimens are used, specifically if you select a Color Simulation option. Print In Grayscale No color will print. The printer will interpret all colors as a variation of grays. ES 3037/3037e Operation • 99...
Page 100 Vivid or Digital Camera settings produce brightest colors. sRGB Optimized for matching specific colors, such as a company logo color. This option attempts to simulate RGB color. The colors within the printer's color gamut are printed without any ES 3037/3037e Operation • 100...
Page 101: Relative Colorimetric
Rendering When a document is printed, a conversion takes place from the document's color space to the printer color space. The rendering intents are essentially a set of rules that determine how this color conversion takes place.
Page 102: Absolute Colorimetric
Absolute Colorimetric Best for printing solid colors and tints, such as Company logos etc. Matches colors common to both devices exactly, and clips the out of gamut colors to their nearest printed equivalent. Tries to print white as it appears on screen. The white of a monitor is often very different from paper white, so this may result in color casts, especially in the lighter areas of an image.
Page 103 Color Simulation Affects CMYK output only and is usually used in offset printer environments only. This option simulates what the output will look on a printing press using the ink types SWOP, Euroscale or Japan. If using CMYK Ink Simulation, it is recommended that you switch off all other Printer Color Matching by selecting the No Color Matching option under the Color Match option in the printer driver.
Page 104 This option affects output only, allowing you to print all colors or separate plates. Select the option desired. You must select a non-generic PostScript Printer Description (PPD) file for a printer that supports color separations. Custom Gamma Adjustment This option requires the installation and use of the Storage Device Manager (SDM) utility.
Page 105 This option prevents registration errors and only works for 100% black text. Click on the checkbox to enable the option. Printer Halftone This option prevents the halftone of a high-end graphics application from printing. Click on the checkbox to enable the option.
Page 106: Job Option
Job Option JobOption.jpg 1. To access Job Option, first select your desired OKI printer. 2. Then open the drop-down menu directly underneath the printer and select Option. JobOptionSelect.jpg ES 3037/3037e Operation • 106...
Page 107 Many options are available for selecting the thickness of the paper type. Normally the Printer Setting is sufficient. 1. Select your desired Media Type. Any option, other than Printer Setting, will override the setting at the printer. ES 3037/3037e Operation • 107 Quality.jpg...
Page 108 The following chart (also found in the Printer’s Setup documentation) provides a guide for selection. Media weight Paper, US Bond (Metric) ) Light 17 lb. (64 g/m 18 to 19 lb. Medium light (68-71 g/m 20 to 24 lb. Medium (75-90 g/m 25 to 27 lb.
Page 109: Job Option List
If your software application has a collate option, use it instead of the collate option in the printer driver. Click to enable collation of your documents. ES 3037/3037e Operation • 109 JobOptions.jpg...
Page 110 Media Check Sets whether the printer checks the matching of paper size to that of the tray. Only standard sizes are checked. MP tray is handled as manual feed Checking this will cause the MP tray to be used in manual feed situations.
Page 111: Job Type
OFF for secure printing to operate correctly. • Secure printing may not be available in some software applications. 1. To access Job Type, first select your desired OKI printer. ES 3037/3037e Operation • 111 NOTES JobType.jpg...
Page 112 From here you will select your desired option. Normal This is the default setting for which no further action is required. Job Spool If you wish to spool your print job to the printer’s hard drive, select Spool. ES 3037/3037e Operation • 112 JobTypeAccessing.jpg...
Page 113 3. Press Print to proceed with your print job. The document will be stored on the printer’s hard disk. 4. Walk up to the printer to print out the document using the front panel (see below). Secure Printing at Printer MENU...
Page 114 1. Press the MENU button to access the PRINT JOBS MENU and press the SELECT button. 2. Enter the personal ID number you set above using the buttons on the printer control panel. 3. Press the VALUE button until ALL JOBS or the required job name is displayed.
Page 115 Proof and print allows printing of a single copy of a document for checking before printing multiple copies of the same document. • The internal hard disk must be installed in the printer and enabled, to allow for spooling of the print job before final printing.
Page 116 Print the document from the software application being used. The document will be stored on the printer’s hard disk and one copy will print for your perusal. 4. After checking the proof, you then will print or delete (if incorrect) the remaining copies of the document using the procedures given below.
Page 117 Store to HDD (job spooling) allows print jobs to be temporarily stored on the hard disk before printing. • The internal hard disk must be installed in the printer and enabled to allow for spooling of the print job before final printing.
Page 118: Printing Copies
1. Press the MENU button to access the and press the SELECT button. 2. Enter the personal ID number you selected above using the buttons on the printer control panel. 3. Press the VALUE button until job name is displayed.
Page 119 1. Select Run Maintenance Cycle Before Printing to force the printer to automatically clean itself before printing. ES 3037/3037e Operation • 119...
Page 120: General Printing Directions
You can also refer to your Macintosh online help or manual for further information. Multiple Pages on One Sheet 1. To access, first select your desired OKI printer. 2. Then open the drop-down menu directly underneath the printer and select Layout.
Page 121 For Multiple Pages, access b. Select the desired direction. c. Select a border between the sheets, if desired. 4. Click Print to print or printer dialog box. ES 3037/3037e Operation • 121 LayoutOptions.jpg Pages per sheet Save Settings to save and close the...
Page 122: Duplex
Duplex 1. To access, first select your desired OKI printer. 2. Then open the drop-down menu directly underneath the printer and select Layout. Layout.jpg 3. From the Layout screen, select the options desired. LayoutOptions.jpg a. For Duplexing (printing on both sides of the sheet), press the...
Page 123 20 and 28 lb. (75 and 105 ² The optional duplex unit must be installed in the printer and enabled before duplex printing can be carried out. Paper must be loaded into the paper tray with the print side facing upwards.
Page 124: Collating
The following instructions explain how to select collating using a printer driver. 1. To access, first select your desired OKI printer. 2. The General dialog box should already be displayed. If not,...
Page 125: Mac Os 10.1.5
Software Installation Guide or for the latest information on printer drivers. ADJUSTING OPTIONS Apple Computer has not enabled OS 10.1.5. Therefore, direct configuration of the printer driver is unavailable at this time. ES 3037/3037e Mac OS 10.1.5 Printer Drivers • 125 Configure Printer...
Page 126: Operation
Most applications allow the printer properties to be accessed from within the document print dialogue. This section will only detail options as they apply to the OKI printer driver. Refer to manfucturer’s guidelines regarding other driver operations.
Page 127: Color Print Matching
COLOR PRINT MATCHING The install utility provides a color profile for your printer. In general, using the OKI Color Matching settings will provide reasonable default settings that produce good results for most documents. Many applications have their own color settings and these may override the settings in the printer driver.
Page 128: Monitor Color Profile Select
Monitor Color Profile Select Apple provides a ColorSync Utility — Devices that allows selection of the OKI supplied ICC color profile for your monitor. The profile will attempt to calibrate the monitor to more closely match the printer’s output. However, merely selecting the profile will not automatically produce perfect results as many factors will contribute to the gamut of color selection.
Page 129 3. From the Profile selection menu, find and click on the desired ICC Profile (in this example the ES3037e 1200dpi) and then press Open to enable. DeviceProfileSelect9series.jpg ES 3037/3037e Operation • 129...
Page 130: Color Profile Select
User Manual. To access the color matching options in the driver discussed below: 1. Access the printer settings page via the Print dialog from any application (usually accessed via 2. Click on the drop down menu and select...
Page 131 Color. Additionally, your monitor color temperature influences how "warm" or "cool" the colors look. Several of the Color Matching options make reference to your monitor’s Color Temperature. Many modern monitors allow the color temperature to be adjusted using the monitor’s control panel. There are several settings found on a typical monitor: •...
Page 132: Choosing A Color Matching Method
There are many factors involved in achieving accurate and reproducible color. However, the following guidelines may help in achieving good color output from your printer. There are several suggested methods, depending on the type of document you are printing. These suggestions are for guidance only. Your results may vary depending on the application from which you are printing.
Page 133: Matching Photographic Images
Adobe Photoshop, you may be able to use Soft-Proofing to simulate the printed image on your monitor. To do this, you can use the ICC-Profiles provided by OKI, and then print using the ICC profiles as the Print Space (or Output space).
Page 134: Printing Vivid Colors
Printing Vivid Colors RGB only • Use OKIOKI Color Matching, with either the Monitor 6500k Vivid, sRGB or Digital Camera settings. RGB or CMYK • Use PostScript Color Matching with the Saturation option. ES 3037/3037e Operation • 134...
Page 135: Driver Options
DRIVER OPTIONS This section references only the OKI-supplied driver selections, Printer Features. OKI Printer Features 1. Open your printer driver (by choosing application) and select your desired OKI printer. 2. Then open the drop-down menu at left and select Features...
Page 136 Features 1 The tab’s features are explained below. Quality A straightforward selection of the print quality desired. • Fast: 600 x 600 dpi • Fine: 1200 x 1200 dpi 1. Select your desired print quality. ES 3037/3037e Operation • 136 PrinterFeatures1.jpg Quality.jpg...
Page 137 If your software application has a collate option, use it instead of the collate option in the printer driver. 1. Click to enable collation of your documents. ES 3037/3037e Operation • 137 NOTE Collate.jpg...
Page 138: Output Bin
Output Bin The Output Bin option gives you the control to choose the destination position and finishing possibilties of the print out. For a more detailed description of these options, refer to the Finisher User’s Guide. • Stacker (Face-down): output to the top in normal order. •...
Page 139 Many options are available for selecting the thickness of the paper type. Normally the Printer Setting is sufficient. MediaType.jpg 1. Select your desired Media Type. Any option, other than Printer Setting, will override the setting at the printer. ES 3037/3037e Operation • 139...
Page 140 2. The following chart (also found in the Printer’s Setup documentation) provides a guide for selection. Media weight Paper, US Bond (Metric) ) Light 17 lb. (64 g/m 18 to 19 lb. Medium light (68-71 g/m 20 to 24 lb.
Page 141: Black Overprint
Features 2 The tab’s features are explained below. MP tray is handled as manual feed Select the option desired — the default is No. The MP tray cannot be used for duplex printing. Black Overprint This option prevents registration errors and only works for 100% black text.
Page 142: Postscript Color Matching
Color Control OKI Color Matching This is OKI’s proprietary color matching system and affects RGB data only. This is the default setting and provides the fastest, best color matching for your printer. Postscript Color Matching This uses PostScript Color Rendering Dictionaries built-in to the printer, and affects both RGB and CMYK data.
Page 143 Black Finish This setting determines Black Toner usage only. Auto This option is best for an office environment, with the printer determining which style is better. Glossy This option uses more CMYK and less Black while producing a shinier black.
Page 144 Optimized for matching specific colors, such as a company logo color. This option attempts to simulate RGB color. The colors within the printer's color gamut are printed without any modification, and only colors that fall outside the printable colors are modified.
Page 145 The tab’s features are explained below. Rendering Intent When a document is printed, a conversion takes place from the document's color space to the printer color space. The rendering intents are essentially a set of rules that determine how this color conversion takes place.
Page 146 Maps fully saturated colors in the source gamut to fully saturated colors in the printer's gamut. Relative Colorimetric Good for proofing CMYK color images on a desktop printer. Much like Absolute Colorimetric, except that it scales the source white to the (usually) paper white; i.e. unlike Absolute Colorimetric, this attempts to take the paper white into account.
Page 147 Color Simulation Affects CMYK output only and is usually used in offset printer environments only. This option simulates what the output will look on a printing press using the ink types SWOP, Euroscale or Japan. If using CMYK Ink Simulation, it is recommended that you switch off all other Printer Color Matching by selecting the No Color Matching option under the Color Match option in the printer driver.
Page 148 Media Check Sets whether the printer checks the matching of paper size to that of the tray. Only standard sizes are checked. Features 4 Toner Saving Checking this will enable toner saving but reduce print quality. Page Roate Checking this will rotate the printed material on the page 180 degrees.
Page 149: General Printing Directions
Multiple Pages on One Sheet 1. Open your printer driver (by choosing application) and select your desired OKI printer. 2. Then open the drop-down menu at left and select Layout. 3. From the Layout screen, select the options desired.
Page 150: Duplex
Select a Border Duplex 1. Open your printer driver (by choosing application) and select your desired OKI printer. 2. Then open the drop-down menu at left and select Duplex. 3. From the Duplex a. For Duplexing (printing on both sides of the sheet), select Print on Both ES 3037/3037e Operation •...
Page 151: Collating
The following instructions explain how to select collating using a printer driver. 1. Open your printer driver (by choosing application) and select your desired OKI printer. ES 3037/3037e Operation • 151 you prefer. Normally, the first option is NOTES File —...
Page 152 2. The Copies & Pages If not, then select 3. From the General screen, click the button next to enable the function. ES 3037/3037e Operation • 152 dialog box should already be displayed. Copies & Pages from the menu. CopiesandPages.jpg CopiesandPagesOptions.jpg Collate...
Page 153: Mac Os 8.6-9.2.2 Utilities
This section explains how to install and use the included utilities supplied. These Utilities are unavailable for Mac OS 10.1.5. • Storage Device Manager • Fonts Downloader • OKI Swatch Utility • OkiNet Utility for Macintosh ES 3037/3037e Mac OS 8.6-9.2.2 Utilities • 153 Important!
Page 154: General Information
Fonts Downloader This utility allows you to transfer fonts to the printer’s RAM or hard disk and to manage fonts on your PostScript printer. This utility is an Adobe product. Please read the Read Me file for further information.
Page 155 Color Swatch Utility This utility enables you to print samples of colors on your OKI printer. The printed color samples (Swatches) allow you to select colors for printing in the same manner as you would to choose paint chips to pick the right color for your home.
Page 156: Installation Procedures
The OKI CD supplied with the printer provides the necessary installation software. 1. Insert the CD into the CD-ROM drive. 2. Double-click the OKI CD icon that appears on the desktop. 3. Open the PSDRV — English open and run. Click Continue.
Page 157 Select Custom Install to access the Utility Installation. InstallSelect.jpg 5. Click in the boxes on the left hand side of the Utilities you wish to install and click the Install button to complete. This will install the Utilities into the folder specified during installation process. ES 3037/3037e Mac OS 8.6-9.2.2 Utilities •...
Page 158: Storage Device Manager Operation
• When attempting to open the application, ensure that the default printer is connected and turned on. • If your default printer is a virtual printer, the application will return the error message “This utility does not support this interface.” Re-set your default printer to a real printer.
Page 159 Option button 1. Clicking this button will prompt displaying the Option dialog box where the printer options can be set. For further description, see SDM Options below. 2. Closing the Option dialog box will prompt returning to the Main dialog box.
Page 160 The following items depend on the printer models. Paper Tray Selects the location of paper for your printer. The trays that are not installed are grayed out and disabled. Paper Size Selects the size of paper for each tray. The currently selected paper is displayed.
Page 161: Sdm Options
This parameter determines how long the the printer waits for paper to be inserted after a request. After that interval, the job is cancelled. Media Check Sets whether the printer checks the matching of paper size to that of the tray. Only standard sizes are checked. Jam Recovery This parameter, when enabled, sets whether or not printing will continue after a paper jam has been cleared.
Page 162: Sdm Menu Items
Power Save This will enable Power Save Delay. Power Save Delay When no input is received for the specified time, the printer will enter Power Save Mode. SDM Menu Items Not all menu items are available for the SDM. Menu Item...
Page 163 Change Printer Name/Zone This will change the name that is stored in the PostScript interpreter in the printer. However, this will not change the name displayed in the Chooser - only the OkiNet utility has that ability. 1. Access the function from the 2.
Page 164 Download File This utility allows you to download to the printer’s hard drive PS/ PDF/Font files for faster printing. The printer will automatically print the PS/PDF files unless they are specified to be stored in the hard disk. 1. After selecting Download File the file you wish to load into the printer.
Page 165 Close to return to the main screen. Initialise Disk This utility will erase the hard disk of the printer and cause it to rebuild the directories. 1. Select the Disk to erase and click the button to execute. This action, once executed cannot be undone.
Page 166 PS Gamma Adjuster This option allows adjusting the gamma output, or toner density, when printing from the printer. The Gamma Curve profile is sent to the printer with the print job. 1. Because Gamma Curve profiles are tied to the displayed PPD file, select the correct PPD file before proceeding.
Page 167 4. Remember, the Gamma Curve profile is tied to the displayed PPD file; so the PPD file must be selected in the printer setup to gain access to the Gamma Curve profile saved to the same PPD file.
Page 168: Fonts Downloader
This utility allows you to transfer disk and to manage fonts on your PostScript printer. This utility is an Adobe product and will not be supported by OKI Data. Please read the Read Me file for further information. This utility will only communicate with the printer via AppleTalk and is incompatible with USB connections.
Page 169: Color Swatch Utility
COLOR SWATCH UTILITY The swatches represent selected samples of the OKI Executive Series Printers color palette and can be used to find the desired colors for your printed documents. Open Color Swatch 1. Access the Swatch utility by accessing Okidata — Swatch Utility presented with the Simple Swatch.
Page 170: Create A Custom Swatch
Create a Custom Swatch 1. If the color you are seeking is not in the Simple Swatch, create a new color by selecting Custom Swatch from the File menu. CustomSwatch.jpg ES 3037/3037e Mac OS 8.6-9.2.2 Utilities • 170...
Page 171 • The printer may not be able to print the exact color that you desire. • For additional information, including Applying Color Value in your Application, and Setting Monitor Color, see the Swatch Utility ReadMe file located in the Mac folder.
Page 172: Okinet Utility For Ethertalk
OKINET UTILITY FOR ETHERTALK This utility allows changing the Zone and Name of the OKI printer on a network. Rename Printer/Zone 1. After opening the OkiNet application, press the Search button to select the printer you wish to name. OkiNetSelect copy.pct...
Page 173: Printer Select
2. Then, once found, follow the directions by pressing Command+N on the keyboard to rename the printer or Command+Z to select the zone for the printer. Printer Select Printer Rename OkiNetPrinterSelect.pct OkiNetRename.pct ES 3037/3037e Mac OS 8.6-9.2.2 Utilities • 173...
Page 174: Change Parse Type
3. Alternatively, you can use the Menu at this point to rename/ change printers/zones. Change Parse Type 1. After selecting the printer, from the menu select Parsing. 2. Select the option desired and press Print Config 1. After selecting the printer, from the menu select Config to gain a printout of the current configuration.
Page 175: Check Print Server Status
Check Print Server Status 1. After selecting the printer, from the menu select File — Status. OkiNetStatus.pct 2. You will be presented with the Status screen. Press return to close. ES 3037/3037e Mac OS 8.6-9.2.2 Utilities • 175...
Page 176: Configure Printer Type
Configure Printer Type 1. After selecting the printer, from the menu select Type. 2. Enter the new name in and press altered Current Type button. Reset/Restore 1. To reset the board or restore the defaults, from the menu select Reset and then the option desired.
Page 177: Mac Os 10.1.5 Utility
Mac OS 10.1.5 Utility Important! All Utilities on the installation CD are unavailable for Mac OS 10.1.5 and will only run on Mac Classic OS. ES 3037/3037e Mac OS 10.1.5 Utility • 177...
Page 178: Maintenance
Maintenance ADDING PAPER The LCD display indicates when the number of sheets of paper in any paper tray falls below 30. 1. Pull out the paper tray. 2. Remove any remaining sheets of paper. 3. Refill the tray with up to a ream (500 sheets) of paper, then place the sheets removed in Step 2 on top (this ensures that the oldest paper is used first, to help prevent paper jams).
Page 179 zmsetup loading paper two.eps 5. Close the paper tray gently. To prevent paper jams: • Don’t leave space between the paper and the paper guides and rear stopper. • Don’t overfill the paper tray. Capacity depends on the type of paper and the paper weight (max.
Page 180: Changing The Toner Cartridge
• Toner can be harmful if inhaled, swallowed or if it gets in the eyes. • Toner can also stain hands and clothing. 1. Switch off the printer and open the top cover. 2. Check the color label of the toner cartridge to be changed. *** TONER LOW...
Page 181 3. Move the lever (1) on the end of the toner cartridge in the direction of the arrow as far as it will go, then remove the toner cartridge (2), lifting the lever end of the cartridge first to disengage the locating peg on the image drum from the toner cartridge.
Page 182 5. Shake the new toner cartridge back and forth several times. Then, holding the toner cartridge horizontally, remove the tape. 6. Insert the new toner cartridge into the image drum, left side first, engaging the drum locating peg in the hole in the toner cartridge.
Page 183 7. Gently push the toner cartridge down engaging the locking pin into the groove on the image drum. 8. Gently push the lever in the direction of the arrow until it stops. If you meet any resistance when pushing the lever, STOP and push down on the cartridge to be sure it is firmly in place, then proceed.
Page 184 9. Gently wipe the corresponding LED head surface with the LED lens cleaner supplied with the toner cartridge. CAUTION! Do not use methyl alcohol or other solvents on the LED head otherwise damage to the lens surface will occur. zled head cleaning.eps ES 3037/3037e Maintenance •...
Page 185 10. Close the top cover. NOTE After installing the new toner cartridge, the message on the display TONER LOW or CHANGE TONER should disappear. However, this sometimes does not disappear until printing has been carried out. If it still does not disappear, reinstall the toner cartridge.
Page 186: Changing The Image Drum
• Never expose the image drum to direct sunlight. • Never touch the surface of the green drum inside the image drum unit. 1. Switch off the printer and open the top cover. is displayed and printing is cancelled. CAUTION! zmopen top cover.eps...
Page 187 2. Remove the appropriate image drum/toner cartridge from the printer. c9_070.jpg 3. Remove the new image drum from the packaging. 4. Remove the protective sheet and film from the new image drum. zmprotective sheet removal one.eps zmprotective sheet removal two.eps...
Page 188 5. Install the new image drum in the printer. 6. Push the tab inwards and remove the blanking plate (2) from the image drum. 7. Install a new toner cartridge of the corresponding color: see “Changing the toner cartridge” on page 180.
Page 189 8. Close the top cover. ES 3037/3037e Maintenance • 189...
Page 190: Changing The Transfer Belt
If single sheets are printed, transfer belt life is reduced. 1. Switch off the printer and open the top cover. 2. Remove all four image drums/toner cartridges from the printer and place them on a flat surface (to prevent damage to the shiny green drum surface), then cover them to protect them from light while you are replacing the transfer belt.
Page 191 5. Using the handles (2 and 3), align the pins (4) with the grooves (5) on the printer and insert the new transfer belt in the printer. 6. Move the lock lever (1) forward and lock the transfer belt into place.
Page 192: Changing The Fuser Unit
Fuser unit life is FUSER UNIT approximately 80,000 letter-size sheets. 1. Switch off the printer and open the top cover. The fuser unit is very hot after printing. Always use the handle when lifting it.
Page 193 2. Move the two locking levers (1) to the rear of the machine to release the fuser unit, then use the handle to remove the fuser from the printer. 3. Remove the new fuser unit from its packaging and lift off the shipping tape (1) holding the levers at either end of the fuser.
Page 194 4. Using the handle (1), lower the new fuser unit into the printer and push down firmly to lock it in place. 5. Make sure the two spring loaded locking levers lock the fuser unit into place. 6. Close the top cover.
Page 195: Cleaning The Led Heads
• printing is unclear • printing has white lines • when text is blurred 1. Switch off the printer and open the top cover. Do not use methyl alcohol or other solvents on the LED head: these will damage the lens surface.
Page 196: Transporting The Printer
TRANSPORTING THE PRINTER This printer is a precision machine. If it is transported without its protective packaging it may be prone to mechanical damage. To prepare the printer for transportation: 1. Turn off the printer. 2. Disconnect the power cable and printer interface cable from the printer and remove any paper from the paper trays.
Page 197 8. Place the bottom styrofoam packing piece on the skid and lower printer onto it. Then place the remaining styrofoam packing pieces around the printer. 9. Place the box over the printer on the skid and secure it in place with the handle locks. ES 3037/3037e Maintenance • 197 08_-9000.eps...
Page 198: Troubleshooting
LCD MESSAGES The liquid crystal display (LCD) on the control panel indicates the printer status and if there is a problem with the printer. Status and error messages are listed below together with an explanation of what each message means:...
Page 199 Shows on line status. Open the upper cover. Indicates there is a paper jam. Indicates wrong paper size. Printer must be switched off after disk/flash initialization. The printer is in power save mode. Data is being printed. Data is being processed.
Page 200 USB I/F ERROR WARMING UP ES 3037/3037e Troubleshooting • 200 Meaning RAM is being checked after switching printer on. Registration adjustment being tested. An error has occurred setting up the registration. Indicates wrong paper being used. Serial framing error. Check configuration of serial card.
Page 201: Paper Jams
2. Check the paper tray: Pull out the paper tray and remove any jammed paper from the printer, then gently push the paper tray back in. ES 3037/3037e Troubleshooting • 201 NOTE zmopen top cover.eps...
Page 202 Check the transfer belt and right side cover Remove all four image drums and place them on a flat surface away from light. To avoid damage to the drums: • Be careful to place the drums on a flat surface so that nothing contacts the shiny green surface in the bottom of the drum.
Page 203 3.eps Open the right side cover and remove any jammed paper, then close the right side cover. Put all four image drums back into the printer. ES 3037/3037e Troubleshooting • 203 zpaper jam 4.eps zpaper jam 2.eps...
Page 204 4. Check the straight-through exit paper tray: remove any jammed paper from the side exit tray (if necessary, open the tray and remove any jammed paper, then close it). 5. Check the fuser unit: The fuser unit is very hot after printing. Always use the handle when lifting it.
Page 205 Release the fuser roller lock levers at either end of the fuser and slowly remove the jammed paper. hot.tif Relock the levers at either end of the fuser. ES 3037/3037e Troubleshooting • 205 c9_090bw.jpg C93_fuser04b.bmp C93_fuser04a.bmp...
Page 206: Check The Paper Separator
6. Check the paper separator: Release and lift the separator (1). Remove any jammed paper from the printer. Replace the separator. ES 3037/3037e Troubleshooting • 206 c93_31bw.jpg c93_30bw.jpg zpaper jam 6.eps c93_32bw.jpg...
Page 207: Check The Duplex Unit
Lift the duplex top cover and remove any jammed paper. Close the duplex top cover and slide the duplex unit/paper tray back into the printer. Close the small front cover. ES 3037/3037e Troubleshooting • 207 zduplex install 2.eps...
Page 208 Check any additional paper trays: if any additional paper trays (1) or the high capacity feeder (2) are installed, pull out the paper trays and check that no paper is jammed along the various parts of the exit path. c93_opt.jpg c93_HCF.jpg 9.
Page 209: Parallel Transmission Mode
The parallel port supports IEEE-1284 and ECP mode. If your computer's parallel port is not compatible with one of these modes, the printer may not print at all or it may print corrupted data. To correct for this, enter the printer's Parallel Menu and change the...
Page 210: Problem Solving
The paper is creased or wrinkled. The paper is not aligned correctly. Paper doesn’t feed. Paper jam has been cleared, but printer does not print. Possible cause The top cover has not remained open until all paper jams have been cleared.
Page 211: Problems Printing From Macintosh
Remedy Use USB cable to specification Ver.1.1. Check that USB interface is set to Enable. Configure again from the beginning. Reconnect or try another cable. The printer cannot be used with a USB hub. Connect the printer and computer directly.
Page 212: Cannot Print
ES 3037/3037e Troubleshooting • 212 is displayed. Remedy In the printer menu settings, enable Parallel or USB interface. Switch ON. Reconnect the printer interface cable. Test by connecting printer and computer directly. Set correct output port to which the printer interface cable is connected.
Page 213: Problems With Poor Quality Printing
Toner is low. Image drum damaged. Longitudinal fading Possible cause LED head is dirty. Toner is low. Paper is unsuitable for printer. Faint printing Possible cause The toner cartridge is incorrectly installed. Toner is low. The paper is moist. Paper is unsuitable for printer.
Page 214: Longitudinal Black Stripes
If the lines or spots occur at intervals of approximately 113 mm, the fuser roller is damaged. Change the fuser unit. Remove the image drum from the printer and store it in a dark place for several hours. If this does not work, replace the image drum.
Page 215: Miscellaneous Problems
MISCELLANEOUS PROBLEMS The power is on, but the printer does not go online. Possible cause Bad connection Print processing does not start. Possible cause Printer error. Print processing cancels. Possible cause The printer interface cable is faulty. The time out setting is too short.
Page 216: An Asterisk (*) Symbol Appears On The Display, Repeatedly Moving Across The First Line Then The Second
The printer is processing data from another interface. ES 3037/3037e Troubleshooting • 216 Remedy Turn the printer off, then reseat the main board and turn the printer back on again. zmother board remove.eps Remedy In the printer menu settings, set power save to a higher value to increase the length of time before entering power save mode.
Page 217: Toner Rubs Off The Printed Surface
Toner rubs off the printed surface. Possible cause Media Weight and Media Type settings may not be appropriate. Packing materials left on the fuser when it was installed. ES 3037/3037e Troubleshooting • 217 Remedy Set the value of media weight to the next heaviest one.
Page 218: Accessories
Accessories INTRODUCTION Depending on the configuration of your printer, you may wish to add one or more of the following options as your needs evolve: • Additional Memory: see page 219 • Hard Disk Drive (HDD): see page 223 • Duplex Unit: see page 226 •...
Page 219: Additional Memory
ADDITIONAL MEMORY Additional memory increases the printer’s capacity to process complex data: • Recommended for duplex printing or if error messages appear when printing complex data. • Used for graphic-intensive applications on networks. Additional memory is available in 64Mb, 128Mb, and 256Mb modules.
Page 220: Installing Additional Memory
(three 256 MB modules), the memory modules that were originally installed must be removed. 1. Switch off the printer and disconnect the power cable and printer interface cable. 2. Loosen the two screws (1) and remove the main board.
Page 221 3. Insert the memory modules the slots as follows: push out the white tabs at either end of the socket. Align the module with the narrow strip (1) on its metallic contact edge to the right (toward the slot identifier numbers) of the control board.
Page 222 If the error message SERVICE CALL/034 appears on the LCD after switching the printer on, turn the printer off and pull the main board back out and make sure the memory modules have been installed correctly.
Page 223: Internal Hard Disk Drive
The optional internal hard disk is used to store documents for proof and print, password or secure printing. Installing the hard disk drive 1. Switch off the printer and disconnect the power cable and printer interface cable. 2. Loosen the two screws (1) and remove the main board.
Page 224 5. Replace the main board and secure it with the two screws. 6. Connect the printer interface cable and power cable, then switch on the printer. 7. Print a MenuMap (see “Printing the MenuMap” on page 38) and check that the HDD appears at the top of the MenuMap.
Page 225 3. Press the ITEM button to shut down the printer. 4. Switch the printer on again (The printer has to be switched off and back on again to initialize the hard disk before use). • When initializing the hard disk, any fonts, overlays or print jobs that have been acknowledged will be erased.
Page 226: Duplex Unit
1. Switch off the printer and disconnect the power cable. 2. Remove the paper tray (1): slide it out until it reaches its stop, then lift up to remove the tray completely from the printer. 3. Remove the front cover (2) by lifting it at both ends.
Page 227 • Press the VALUE button until the SELECT button. An asterisk (*) appears to show that duplex has been set to on. • Press the ONLINE button to turn the printer back on line. ES 3037/3037e Accessories • 227 zduplex install 2.eps...
Page 228 1. Switch off the printer and disconnect the power cable. 2. Open the small front cover and pull the colored handle (1) to slide the duplex unit/paper tray out of the printer as a complete unit. 3. Slightly lift up the duplex unit/paper tray together and remove completely from the printer.
Page 229: Additional Paper Trays
1. Switch off the printer and disconnect the power cable and printer interface cable. The printer weighs 160 lbs. ( 72 kg) without the duplex unit; 172 lbs. (78 kg) with the duplex unit installed (dxn models). Three (3) people are required to lift the printer safely.
Page 230 2. Lower the printer gently on to the additional paper tray unit aligning the holes and connection socket on the base of the printer with the locating pegs and connector on the additional paper tray unit.
Page 231: Loading Paper In Tray
3. Load paper in each tray, using the same procedure you use for loading paper in Tray 1. zmsetup loading paper two.eps 4. Fold the tray media size identifier sheet to expose the appropriate media size, then insert it in the holder at the right end of the tray.
Page 232 (2 or 3) supplied with the optional tray on the lower rectangle at the right side of the tray. 6. Connect the printer interface cable and power cable, then switch on the printer. 7. Print a MenuMap (see “Printing the MenuMap” on page 38) and check that the newly added tray(s) now appear under the MEDIA MENU as Tray2, Tray3.
Page 233: High Capacity Feeder (Hcf)
1. Switch off the printer and disconnect the power cable and printer interface cable. The printer weighs 160 lbs. ( 72 kg) without the duplex unit; 172 lbs. (78 kg) with the duplex unit installed (dxn models). Three (3) people are required to lift the printer safely.
Page 234 If installing the high capacity feeder and one additional paper tray, put the high capacity feeder and additional paper tray together as one unit first, then install the printer on top. 2. Lower the printer gently on to the high capacity feeder aligning the holes and connection socket on the base of the printer with the pins and connector plug on the high capacity feeder.
Page 235 3. Load paper in each tray, using the same procedure you use for loading paper in Tray 1. zmsetup loading paper two.eps 4. Fold the tray media size identifier sheets supplied with the High Capacity Feeder to expose the appropriate media size, then insert them in the holder at the right end of each tray.
Page 236 High Capacity Feeder on the lower rectangle at the right side of each tray. 6. Connect the printer interface cable and power cable, then switch on the printer. 7. Print a MenuMap (see “Printing the MenuMap” on page 38)
Page 237: Finisher
• Press the ITEM button until displayed. • Press the VALUE button to change the setting to press SELECT. • Press ONLINE to place the printer back online. FINISHER The Finisher allows you to staple, punch and offset the printed documents emerging from your printer.
Page 238: Specifications
Specifications Print method Resolution Colors Processor speed Memory Emulations Operating platforms Internal fonts Time to Print Start LED exposed light source electronic photographic memory ES 3037 - 600x1200 dpi ES 3037e - 1200x1200 dpi Cyan, magenta, yellow, black (CMYK) ES 3037: 450 MHz, ES 3037e: 600 MHz ES 3037 - 128 MB standard Extra memory may be required with Duplex unit ES 3037e - 320 MB standard...
Page 239 Parallel Designation: IEEE-1284 Interface Connection: 36-pin, IEEE 1284-compliant Required cable:Standard bi-directional IEEE-1284 compatible cable of up to 6 ft. (1.8 meters). Must comply with FCC regulations, must be shielded with twisted pair conductors, and must be UL and CSA approved. Transmission modes: Compatible, Nibble, ECP Interface level: low = +0.0 to 0.8V, high = +2.4 to 5.0V Universal Serial...
Page 240 Media size - Letter, Legal-14, Legal-13.5, Legal-13, MP tray Tabloid, Tabloid Extra, Executive A3, A3 Nobi, A3 Wide, A4, A5, B4, B5, A6 Envelopes: C5, DL, C4, Com-9, Com-10, Monarch Custom (up to 1200mm length) Paper capacity Tray 1 • 530 sheets 20-lb.US Bond paper •...
Page 241: Operating Environment
Power supply 120 (115-127) volts AC, 60 Hz ± 2 Hz 230 (198-264) volts AC, 50 Hz ± 2 Hz Power Operating: 1600 W max.; 800 W average consumption Standby: 1300 W max.; 250 W average Operating Operating: environment For maximum print quality Storage Duty cycle Average: 16,600 sheets per month...
Page 242: Consumables
Consumables TONER TYPE C5 Description ... Order No. Black Toner...52114901 Cyan Toner ...52114902 Magenta Toner ...52114903 Yellow Toner...52114904 DRUMS TYPE C5, Description ... Order No. Black Image Drum ...56117901 Cyan Image Drum...56117902 Magenta Image Drum ...56117903 Yellow Image Drum ...56117904 c9_034a_bw.jpg c9_026bw.jpg ES 3037/3037e Consumables •...
Page 243: Fuser Units
FUSER UNITS Description ... Order No. Fuser Unit, 120V ... 41946101 Fuser Unit, 230V ... 41946103 TRANSFER BELT Description ... Order No. Transfer belt ... 41946001 c9_037bw.jpg c9_039bw.jpg ES 3037/3037e Consumables • 243...
Page 244: Oki ® Print Media
PRINT MEDIA OKI Banner Paper White, 70-lb. Index, 35.4'' x 12.9''. 100 sheets... 52206001 OKI SynFlex™: Waterproof and Tear proof White, 8½ x 11''. 100 sheets... 52205901 OKI Bright White Proofing Paper 32-lb. US Bond, 8½ x 11''. 500 sheets... 52206101 32-lb.
Page 245: Oki Premium Color Transparencies
White, 110 lb. Index, 8½ x 11''. 250 sheets...52205603 OKI Premium Color Transparencies 8½ x 11''. 50 sheets ...52205701 OKI Premium Envelopes: Security Tint, Redi-Strip Seal White, COM-10. Box 100 ...52206301 White, COM-10. Box 500 ...52206302 ES 3037/3037e Consumables • 245 transpar_bw.jpg...
Page 246: Factory Default Settings
Factory Default Settings PRINT MENU Item COPIES DUPLEX BINDING OUTPUT BIN JOB OFFSET PAPER FEED AUTO TRAY SWITCH TRAY SEQUENCE MP TRAY USAGE MEDIA CHECK TRANSPARENCY DETECT RESOLUTION ES 3037 ES 3037e TONER SAVE MODE MONO-PRINT SPEED ORIENTATION LINE PER PAGE EDIT SIZE ES 3037/3037e Factory Default Settings •...
Page 247: Media Menu
MEDIA MENU Item TRAY1 MEDIATYPE TRAY1 MEDIAWEIGHT TRAY2 MEDIATYPE TRAY2 MEIDIAWEIGHT TRAY3 MEDIATYPE TRAY3 MEDIAWEIGHT TRAY4 MEDIATYPE TRAY4 MEDIAWEIGHT TRAY5 MEDIATYPE TRAY5 MEDIAWEIGHT MP TRAY MEDIASIZE MP TRAY MEDIATYPE MP TRAY MEDIAWEIGHT UNIT OF MEASURE X DIMENSION Y DIMENSION ES 3037/3037e Factory Default Settings • 247 Factory default setting PLAIN AUTO...
Page 248: Color Menu
COLOR MENU Item AUTO DENSITY MODE ADJUST DENSITY COLOR TUNING CYAN HIGH-LIGHT CYAN MID-TONE CAN DARK MAGENTA HIGH-LIGHT MAGENTA MID-TONE MAGENTA DARK YELLOW HIGH-LIGHT YELLOW MID-TONE YELLOW DARK BLACK HIGH-LIGHT BLACK MID-TONE BLACK DARK CYAN DARKNESS MAGENTA DARKNESS YELLOW DARKNESS BLACK DARKNESS ADJUST REGISTRATION CYAN REG FINE ADJUST...
Page 249: System Config Menu
SYSTEM CONFIG MENU Item POWER SAVE DELAY TIME PERSONALITY USB PS-PROTOCOL NETWORK PS PROTOCOL CLEARABLE WARNING AUTO CONTINUE MANUAL TIMEOUT WAIT TIMEOUT LOW TONER JAM RECOVERY ERROR REPORT LANGUAGE PCL EMULATION MENU Item FONT SOURCE FONT No. FONT PITCH FONT HEIGHT SYMBOL SET A4 PRINT WIDTH WHITE PAGE SKIP...
Page 250: Ppr Emulation Menu
PPR EMULATION MENU Item CHARACTER PITCH FONT CONDENSE CHARACTER SET SYMBOL SET LETTER 0 STYLE ZERO CHARACTER LINE PITCH WHITE PAGE SKIP CR FUNCTUION LF FUNCTION LINE LENGTH FORM LENGTH TOF POSITION LEFT MARGIN FIT TO LETTER TEXT HEIGHT CONT PAPER MODE ES 3037/3037e Factory Default Settings •...
Page 251: Fx Emulation Menu
FX EMULATION MENU Item CHARACTER PITCH CHARACTER SET SYMBOL SET LETTER 0 STYLE ZERO CHARACTER LINE PITCH WHITE PAGE SKIP CR FUNCTUION LINE LENGTH FORM LENGTH TOF POSITION LEFT MARGIN FIT TO LETTER TEXT HEIGHT CONT PAPER MODE PARALLEL MENU Item PARALLEL BI-DIRECTION...
Page 252: Usb Menu
USB MENU Item SOFT RESET OFFLINE RECEIVE NETWORK MENU Item TCP/IP NETWARE ETHERTALK NETBEUI FRAME TYPE DHCP/BOOTP RARP IP ADDRESS SUBNET MASK GATEWAY ADDRESS PRINT SETTINGS INITIALIZE MEMORY MENU Item RECEIVE BUFF SIZE RESOURCE SAVE FLASH INITIALIZE PS FLASH RESIZE ES 3037/3037e Factory Default Settings •...
Page 253: System Adjust Menu
SYSTEM ADJUST MENU Item X ADJUST Y ADJUST DUPLEX X ADJUST DUPLEX Y ADJUST TRAY1 A3 Nobi PAPER TRAY1 LEGAL14 PAPER TRAY2 A3 Nobi PAPER TRAY2 LEGAL14 PAPER TRAY3 A3 Nobi PAPER TRAY3 LEGAL14 PAPER TRAY4 A3 Nobi PAPER TRAY4 LEGAL14 PAPER TRAY5 A3 Nobi PAPER TRAY5 LEGAL14 PAPER PCL TRAY2 ID#...
Page 254: Maintenance Menu
RESTORE MENU POWER SAVE PAPER BLACK SETTING PAPER COLOR SETTING TRANSPR BLACK SETTING TRANSPR COLOR SETTING USAGE MENU Displays printer page counts and data for printer consumables. ES 3037/3037e Factory Default Settings • 254 Factory default setting [EXECUTE] [EXECUTE] [EXECUTE] ENABLE...
Page 255: Index
83 ES 3037/3037e Macintosh Index • 255 color option 97 job accounting 111 job option 106 job type 111 oki driver options 97 operation 90 printer drivers 83 Utilities 153 color swatch utility 169 fonts downloader 168...
Page 256 Sizes 40 Types 42 Paper jams 201 Parallel Menu 65 Power cable 32 Print Jobs Menu 47 Print Menu 49 Printer 83 Changing display language 37 Components 17 Control panel 34 Location 16 Menu settings 38 Unpacking 14 Printer settings...

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