PROBLEMS PRINTING FROM MACINTOSH
Cannot configure for USB connection.
Possible cause
USB cable does not meet
specifications.
Interface is disabled.
Configuration procedure
was not correctly followed
or cancelled.
USB cable is
disconnected or faulty.
A USB hub is being used.
Remedy
Use USB cable to specification Ver.1.1.
Check that USB interface is set to Enable.
Configure again from the beginning.
Reconnect or try another cable.
The printer cannot be used with a USB hub. Connect the
printer and computer directly.
ES 3037/3037e Troubleshooting • 211