Miscellaneous Problems; The Power Is On, But The Printer Does Not Go Online; Print Processing Does Not Start; Print Processing Cancels - Oki ES2024 User Manual

MISCELLANEOUS PROBLEMS

The power is on, but the printer does not go online.

Possible cause
Bad connection

Print processing does not start.

Possible cause
Printer error

Print processing cancels.

Possible cause
The printer interface
cable is faulty.
The time out setting is
too short.

Printer makes a strange noise.

Possible cause
The printer is not
horizontal.
There are scraps of
paper or other foreign
matter inside the printer.
The top cover is not
firmly shut.
Remedy
Switch off the printer and disconnect the power
cable. Reconnect power cable and switch
printer on. If this does not clear the fault, call for
service.
Remedy
Check the control panel. If an error message is
displayed, correct the problem.
Remedy
Replace the printer interface cable.
Reset time out to a higher value.
Remedy
Place the printer on a stable, level surface.
Check the inside of the printer and remove any
such objects.
Press the left and right sides of the top cover.
ES 2024/2024e Troubleshooting • 204