Oki ES2024 Limited Warranty

Executive Series 2024/2024e and 3037/3037e
OKI ®

Limited Warranty

Oki Data Americas, Inc. (Oki Data) warrants this printer to be
free from defects in material and workmanship and will remedy
any such defect according to the terms of this Limited Warranty.
Oki Data will repair (or at its option, replace) at no charge, any
defective component(s) of the Printer for one (1) year from the
date of purchase except for the printhead (LED imaging array),
which is warranted for a period of five (5) years from date of
purchase. This Limited Warranty extends to the original
purchaser only. This Limited Warranty does not extend to
consumable items.
On-Site Repair
Note: On-Site Repair is available in the United States and
Canada only and does not include the replacement
or repair of product consumables or supplies.
Oki Data will, for a period of one (1) year from the date of
original purchase, repair or replace (at Oki Data's option)
on-site at the original purchaser's facility and without
charge, any defective component(s) of the printer,
provided that the warranty service is performed by an Oki
Data authorized service provider. The printheads (LED
imaging arrays) have a 5-year parts only warranty from
date of original purchase. Following the first year of
warranty coverage, the printheads will be replaced by an
authorized Oki Data service provider at Oki Data's then
current labor rates. Oki Data reserves the right to use new
and/or refurbished parts in the warranty repair process.
As a condition of this Limited Warranty, requests for
On-Site Repair must include the name and phone number
of a fully competent and responsible adult with the
authority to con-sent to the entry of the servicing
technician to the premises where the printer is located, and
who will remain with the servicing technician while the
service work is performed. Any and all dangerous
conditions must be removed from the site prior to and
throughout the time a service technician is present. The
service technician may refrain from entering the premises
or continuing to provide services at any site, if in the
servicing technician's reasonable judgement the site poses
a risk of physical harm or danger. If warranty services
cannot be performed or completed due to any of the
foregoing reasons the On-Site service option is null and
void and the product must be returned to an authorized Oki
Data service location for warranty repair service.
Warranty, Certifications, etc.
To make request or claim for service under this Limited
Warranty contact your local Oki Data authorized service center
or Oki Data at 1-800-OKI-DATA (1-800-654-3282).
A written receipt for the product, showing the date of purchase,
dealer's name, and both the model and serial numbers of this
printer must accompany any request or claim for work to be
performed under this Limited Warranty.
This Limited Warranty shall not apply if the product has been
damaged due to abuse, misuse, misapplication, accident, or as a
result of service or modification by any other than an authorized
Oki Data service center.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN
THOSE ON THE FACE HEREOF AND DESCRIBED
ABOVE. NO WARRANTIES WHETHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY
IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, SHALL
EXTEND BEYOND THE RESPECTIVE WARRANTY
PERIOD DESCRIBED ABOVE. Some states do not allow
limitations on how long an implied warranty lasts, so the above
limitation may not apply to you.
OKI DATA SHALL NOT BE RESPONSIBLE OR LIABLE
FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES OR LOSS ARISING FROM THE USE OF THIS
PRODUCT. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above
exclusion may not apply to you.
Additional information on obtaining service under this Limited
Warranty is available by contacting the Oki Data dealer from
whom the product was purchased, by contacting Oki Data
directly at 1-800-OKI-DATA or by contacting the service
location listed below.
Oki Data Americas, Inc.
2020 Bishops Gate Blvd.
Mt. Laurel, NJ 08054
Phone: 1-800-654-3282
Fax: 1-856-222-5247
This Limited Warranty applies to this printer. However, the
procedure for obtaining service may vary outside the continental
United States. Contact your Oki Data dealer for such warranty
service information.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
For the most comprehensive, up-to-date listing of Oki Data
authorized Service Centers:
• Go to www.okidata.com
• Call 1-800-654-3282 (1-800-OKI-DATA).
and click Dealer Locator.