When A Message Is Displayed; When A Message Is Displayed On The Control Panel - Ricoh Aficio MP 5500 Operating Instructions Manual

Troubleshooting When Using the Scanner Function

When a Message is Displayed

This section explains likely causes of and possible solutions for error messages
that may appear on the machine's control panel.

When a Message is Displayed on the Control Panel

This section explains causes and remedies if an error message appears on the
display of the control panel.
Important
❒ If a message not described here appears, act according to the message. For in-
formation about how to turn off the main power switch, see About This Ma-
4
chine.
Message
Connection with
LDAP server has
failed. Check the
server status.
LDAP server au-
thentication has
failed. Check the
settings.
The destination
list has been up-
dated. Specified
destination(s) or
sender's name has
been cleared.
Updating the des-
tination list has
failed. Try
again?
The destination
list has been up-
dated. Specified
destination(s) or
sender's name has
been cleared.
54
Cause
A network error has oc-
curred and connection
has failed. Try the opera-
tion once more.
The user name and pass-
word differ from those
set for LDAP Authentica-
tion.
A specified destination or
sender's name was
cleared when the destina-
tion list in the delivery
server was updated.
A network error has oc-
curred.
The destination list is be-
ing updated.
Solution
Try the operation once more. If the mes-
sage is still shown, the network may be
crowded. Check the information of Sys-
tem Settings. See "System Settings",
General Settings Guide.
Make settings correctly for the user
name and the password for LDAP serv-
er authentication.
Specify the destination or sender's
name again.
Check whether the server is connected.
If a destination or sender's name was al-
ready selected, re-select it after this
message disappears.