Problems With The Utilities - Xerox DocuColor 5750 User Manual

C
C-6 Troubleshooting
If this happens:
Your printed file appears too
dark
Color file prints in black and
white
Desktop Color Separations
(DCS) format images print
incorrectly
General problem with:
Downloader and Spooler
utilities
• Adjust the image's Brightness setting in the Printer Specific Options (Macintosh)/
Options (Windows), Download (Downloader), or Override Print Settings (Spooler) dialog
box.
You can use the Brightness options in Downloader to adjust the lightness of your image
whenever you print a PostScript or Encapsulated PostScript (EPS) file.
• In the Printer Specific Options (Macintosh)/Options (Windows) dialog box, make sure
that you have not selected Black and White.
• Make sure that the Color Mode selected for the job in the Printer Specific Options
(Mac OS)/Options (Windows) dialog box is CMYK and not Grayscale.
1. Make sure that you selected the correct options to send separations in the application's
Print dialog box.
2. Make sure that you have the file for every layer of separation that you are printing.
3. Set the Combine Separations option to On in the Printer Specific Options (Macintosh)/
Options (Windows) dialog box.
This combines the high-resolution files for an image and prints them. With Combine
Separations Off, the low-resolution master file will print.

Problems with the utilities

• Make sure that you are using the latest version of the utilities.
When you update your DocuColor to new system software, you should delete the
utilities on your Macintosh or Windows computer and install the latest utilities to
insure full compatibility.
• Make sure that either the NET_WIPX.DLL or NET_WSCK.DLL file is in the
WINDOWS\SYSTEM directory.
• Make sure that only one file is installed in this directory and that it is the correct file for
your system.
Try this:
Try this: