Troubleshooting; Indicator Error Codes - Panasonic BB-HCM311 Troubleshooting Manual

Troubleshooting

The Panasonic Network Camera support website "http://panasonic.co.jp/pcc/
products/en/netwkcam/" includes various technical information other than the contents
in this troubleshooting section. Access it if problems occur.

Indicator Error Codes

Problem
Indicator lights • Ethernet cable is not connected properly.
or blinks orange.
• PC, Ethernet hub or router is not working.
Indicator • Indicator blinks orange when updating firmware.
continues
blinking orange.
Indicator • The router on your network is turned off.
continues
blinking orange
(2-second
interval).
• An error occurs in UPnP
Indicator • Automatic setup is not complete.
continues
blinking green.
• The camera did not get its IP address from the DHCP server.
All manuals and user guides at all-guides.com
Cause and Remedy
Connect the Ethernet cable properly.
Confirm that PC, Ethernet hub and router is working.
If you access the camera on the web browser, Update
Firmware page will be displayed. Update the firmware
following the procedure (see page 149 of the Operating
Instructions on the Setup CD-ROM). If you fail to update the
firmware, see page 22.
Turn the router on, and wait for a while until the ADSL line is
connected.
TM
Set up the camera again in [Automatic Setup] by the Setup
Program following the procedures shown on Getting Started.
Complete the setup following this Installation/
Troubleshooting.
When setting [Automatic Setup] or [DHCP Setup], the
camera may not get its IP address due to network failures.
Ask your ISP or network administrator for more information.
port forwarding.
Troubleshooting
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