Panasonic BB-HCM311 Troubleshooting Manual page 17

Problem
Noise can be • The plug of the external microphone or speaker is dirty.
heard.
• The external microphone or speaker is not connected properly.
• The audio from your PC speaker is being caught by your PC
microphone, then the camera is transmitting the audio as the
noise.
Audio is • Other applications are being run on the computer.
interrupted.
• The max. bandwidth is set to [Unlimited] on the Network page.
• The mute for pan/tilt is set to [Enable] on the Audio page.
• The input from the external microphone or speaker is small.
All manuals and user guides at all-guides.com
Cause and Remedy
Wipe the connection terminal of the microphone or speaker.
Correctly connect the external microphone or speaker.
Check [mute] for the microphone column on the volume
control screen. Then the PC will stop transmitting audio to
the camera.
Close other applications on your computer.
Reduce the max. bandwidth (see page 54 or page 59 of
Operating Instructions on the Setup CD-ROM).
This is not a problem.
When the audio is interrupted in listening, change
sensitiveness to [Maximum] on the Audio page. When the
audio is interrupted in talking, adjust the microphone volume
on the PC's Volume Control window.
Troubleshooting
17