Troubleshooting An Optical Drive - Dell PowerEdge R430 Owner's Manual

Steps
1. Enter System Setup, and ensure that the Internal SD Card Port is enabled.
2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
When an SD card failure occurs, the internal dual SD module controller notifies the system. On the next restart,
NOTE:
the system displayed a message indicating the failure. If redundancy is enabled at the time of SD card failure, a critical
alert is logged and chassis health will degrade.
4. Replace the failed micro SD card with a new micro SD card.
5. Install the system cover.
6. Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.
7. Enter System Setup, and ensure that the Internal SD Card Port and Internal SD Card Redundancy modes are set to the
needed modes.
Verify that the correct SD slot is set as Primary SD Card.
8. Check if the micro SD card is functioning properly.
9. If the Internal SD Card Redundancy option is set to Enabled at the time of the SD card failure, the system prompts you
to perform a rebuild.
The rebuild is always sourced from the primary SD card to the secondary SD card.
NOTE:
Related tasks
Removing the system cover
Installing the system cover

Troubleshooting an optical drive

Steps
1. Try using a different CD or DVD.
2. If the problem is not resolved, enter System Setup and ensure that the integrated SATA controller and the drive's SATA port
are enabled.
3. Run the appropriate diagnostic test.
4. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
5. If installed, remove the bezel.
6. Remove the system cover.
7. Ensure that the interface cable is securely connected to the optical drive and to the controller.
8. Ensure that a power cable is properly connected to the drive.
9. Install the system cover.
Related references
Getting help on page 187
Related tasks
Removing the optional front bezel
Removing the system cover
Installing the system cover
Installing the optional front bezel
182 Troubleshooting your system
on page 74
on page 75
on page 73
on page 74
on page 75
on page 73