Connected Services - Uconnect Services - Fiat Ducato 2021 Owner's Handbook Manual

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CONNECTED
SERVICES -
UCONNECT
SERVICES
248)
(where fitted)
Uconnect Services connected services
enrich the experience of use of the
vehicle by connecting it to the network.
The services (where provided) allow
you to receive timely assistance in case
of need and emergency, to obtain
information about the conditions of
your vehicle, its location, control it
remotely and to improve the navigation
experience (where provided) through
real-time updates.
You can access the Uconnect Services
through the dedicated "FIAT app" for
smartphones or smartwatches, a web
portal, or the Uconnect™ system of
your vehicle.
The availability of services requires a
UConnect Services contract.
In-Vehicle Activation is a feature for
accessing the activation procedure of
connected services directly from the
radio by entering your email address.
Read more about the Uconnect
Services – applicability, availability,
compatibility, packages and
specifications – on the Fiat Professional
website.
350
GENERAL DISCLAIMER
Personal data & privacy
FCA collects, processes and
uses the personal data of the
vehicle in accordance with legal
requirements. Read more about the
general conditions of service and data
protection policies on the official Fiat
Professional website.
The customer is solely responsible
for using the services in the vehicle,
even if by other people, and shall
inform all users and occupants of the
vehicle about the services and the
functions and limits of the system.
If Help emergency service
is activated, the call will be
automatically routed to a private
FCA Call Centre. Note that
whenever the text refers to the
HELP call, it is to be considered
managed by private service
providers.
Operating prerequisites
To use some of the Uconnect
Services you need to register on the
dedicated portal that can be accessed
from the Fiat Professional official
website Professional, activate and login
to your devices.
Uconnect Services not available in all
markets and is subject to limitations
depending on Uconnect™ system
type, location and duration of the
services.
The full operation of the Uconnect
Services, including Help calls and
ASSIST calls, is subject to mobile
network and GPS geo-location
coverage, without which the proper
provision of services is not guaranteed.
Coverage may not be guaranteed
in places such as tunnels, garages,
multi-storey car parks, mountains.
The services may be unavailable in
the event of mobile network overload or
problems related to the vehicle power
source (e.g. low battery).
When using the services, customers
shall keep their passwords secret for
strictly personal use and not to disclose
them to third parties.
SERVICES
NOTE The date and time shown on the
Uconnect™ system display must
match the actual date and time, even
after disconnecting the battery. Adjust
it from the "Settings" menu of the
Uconnect™ system. Any discrepancy
between the date and time on the
display and the actual date and time
may be due to a malfunction in the
Connected Services.
WARNING Some of the services listed
below may not be available if the
vehicle is left with the motor off for

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