Fibre Channel Interface Controller Problems; Led Indicators; Common Interface Manager Issues - HP E Series User Manual

Table 22 Common Interface Manager issues (continued)
Symptom
Command View TL
does not run in the
browser.

Fibre Channel interface controller problems

Most problems with the interface controller occur during the initial installation. Before proceeding with
advanced troubleshooting techniques, verify all connections and review the configuration.

LED indicators

The LED indicators on the e2400-FC 2G interface controllers (see
various problems:
• FC port LEDs— Indicate FC activity (ACT) and link (LNK) status. If the link LED is not lit, it can indicate
a problem with an FC link. Verify the FC port configuration and cabling.
• Ethernet LEDs— Indicate activity and link status. If one of these indicators is not lit or stays continuously
lit, it can indicate a problem with the network connection or cabling. Verify the network connection.
The port must be connected to a 10/100Base-T Ethernet network to function properly.
82 Maintenance
Possible cause
Incompatible browser
TM
version or Java support
not enabled
Java Runtime Environment
(JRE) not installed
Bad network connection or
network down
Wrong IP address
Management station not
running, or Command View
TL service not running on
management station
Solution
• Verify that you are using a minimum of Microsoft Internet
Explorer 6.0 SP1 or later, or Netscape Navigator 6.2 or
later.
• Ensure Java support is enabled in the browser.
• Download and install the Java 2 Platform, Standard
Edition 1.4.2 or later from http://wwws.java.com.
• Check all physical network connections. If the
connections are good, contact your network
administrator.
• Ping the management station. If pinging fails and the IP
address is correct, contact your network administrator.
• Check the IP address of the management station. On the
management station, open a command shell and enter
. You must use this IP address (or the network
IPCONFIG
name of the management station) in the URL to access
Command View TL.
• Check to see if the management station is operational.
• Use the Services applet to verify that the Command View
TL service is running on the management station. Select
Start > Settings > Control Panel > Administrative Tools >
Services.
Figure 44) are useful for diagnosing