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Pontiac dealers have the facilities, trained technicians
and up-to-date information to promptly address any
concerns you may have. However, if
a
concern has not
been resolved to your complete satisfaction, take the
following steps:
STEP ONE
-- Discuss your concern with a member
of
dealership management. Normally, concerns can
be quickly resolved
at
that level. If the matter has
already been reviewed with the Sales, Service or Parts
Manager, contact the owner
of
the dealership or the
General Manager.
STEP TWO
--
If after contacting a member
of
dealership.management, it appears your concern cannot
be resolved by the dealership without further help,
contact the Pontiac Customer Assistance Center by
calling 1 -800-PM-CARES. In ICanada, contact
GM of Canada Customer Communication Centre in
Oshawa by calling 1-800-263-3777 (English)
or
1-800-263-7854 (French).
For help outside of the United States and Canada, call
the following numbers as appropriate:
0
In Mexico: (525) 625-3256
0
In Puerto Rico: 1-800-496-9992 (English) or
0
In the U.S. Virgin Islands: 1-800-496-9994
0
In the Dominican Republic: 1-800-75 1-4135
1-800-496-9993 (Spanish)
(English) or 1-800-75 1-4 136 (Spanish)
In the Bahamas: 1-800-389-0009
0
In Bermuda,
Barbados, Antigua and the British
Virgin Islands: 1-800-534-0122
In all other Caribbean countries: (809) 763- 13 15
In other overseas locations, call GM International
Product Center in Canada at (905) 644-4112.
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