Error 31 - Life Fitness Integrity SL Service Manual

Error 31

Error Message Displayed to user
• E31
• Unable to Attain Target Speed! Message goes away after 30 seconds
Condition
Running belt did not reach the target speed within the allotted time.
Cause
• Multiple, frequent speed changes - in older software, the speed attainment timer starts with first speed change
request and does not reset for subsequent speed change requests before the timer expires, therefore the
equipment may be in the midst of a speed change when the timer expires, this can result in an E31
• Cybex R-Series tread with waxless deck
• Excessive mechanical drag - belt/deck/roller wear or contamination, bearing damage, debris entrapment, etc. can
result in speed performance degredation
• Extreme use - combination of high speed and/or high user weight could result in this error
Remedy
• Ensure that latest software is installed. Download the latest software
softwareDownload.html.
• For Cybex R-Series treadmills with waxless deck built before 10/3/2018, install waxed deck part number
10055463-0002
• Inspect equipment for excessive drag, check belt and deck, steps, brake, motor and roller bearings, debris
entrapment (on, in or under equipment), etc.
• Interview staff - Determine use conditions at time of error, are or was there:
• Multiple equipment operating on single circuit
• Low line voltage (brownout)
• Extreme use: heavy user and/or high speed
• Extreme use: target speed exceeds user capability
• Extenuating circumstances that would cause high current draw
NOTE: above average current draw can result in E31 so consider any conditions that could raise current draw,
cause could be related to use or environment.
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