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Is an envelope not loading correctly?
Make sure you do not stack more than 15 envelopes in the sheet feeder.
The Print Quality Is Not Satisfactory.
Are some of the characters not printing?
If characters are not printing, check the parallel cable is securely plugged
in at both ends; make sure your parallel cable is less than 6.6' (2m). Check
your application's print setup to make sure MultiPASS C20 Printer is
selected as the printer.
Do characters not fit on the page?
Make sure paper is aligned correctly in the sheet feeder. Check that
margins and paper size are set correctly in your printing application.
Is printing not clear?
Check to see if you are printing using the Draft print quality option.
Do fonts not print smoothly?
Bitmapped fonts designed for dot matrix printers will not look smooth
when printed by high-resolution printers such as the C20. Choose another
font. Make sure you install an outline font manager such as Adobe Type
Manager or Bitstream Facelift, or that you choose a TrueType font.
Is the printing not dark enough?
You might be using Draft print quality. Try setting print quality to
Standard. Try replacing the ink cartridge.
Chapter 9
Frequently Asked Questions 9-7
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