Error Messages - Brother MFC-6650MC Owner's Manual

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C H A P T E R N I N E T E E N

Error Messages

You may occasionally encounter a difficulty with your MFC or telephone
line. If this happens, your MFC often identifies the problem and displays an
error message. The list below explains the most common error messages.
You can correct most problems by yourself.
If you need additional help, call the Brother Fax-Back System at
USA:
From within Canada:
ERROR MESSAGE
CHANGE DRUM SOON The drum unit is near the end of Use the drum unit until you
CHECK PAPER
CHECK PAPER SIZE
COMM. ERROR
CONNECTION FAIL
1-800-521-2846
1-800-681-9838
ERROR MESSAGES
CAUSE
its life.
The MFC is out of paper or paper Refill the paper or remove the
is not properly loaded in the
multi-purpose sheet feeder.
Your Paper Size setting may not When you see this error, the
be set correctly for the paper you reduction ratio automatically
are using (see page 43).
A poor quality phone line
caused communications error.
You tried to poll a fax machine Verify the other party's polling
that is not in Polled Waiting
mode.
ACTION
have a print quality problem;
then replace the
drum unit with a new one.
paper and load it again.
will be changed to AUTO if
you used a fixed reduction
ratio (see page 42).
Try the call again.
setup.