Avaya SAB User Manual page 60

Misrecognition
If the caller disconfirms the recognition result, the dialog step plays the prompt that has been defined
on the Misrecognition page. For an explanation of prompt levels, see page 53.
Figure 55. The Misrecognition page, showing a typical Misrecognition prompt.
Settings
The Settings page is used to configure the general behavior of the dialog step. Its contents are
component specific. For example, the Settings page of the Question dialog step allows you to set:
Maximum reprompts allowed for confirmation
•
Maximum reprompt
•
Maximum disambiguation prompts allowed.
•
The Settings page of the Call Redirect dialog step allows you to:
set the target address
•
enable or disable tromboning
•
And the Settings page of the Number Sequence dialog step allows you to set:
Minimum Length
•
Maximum Length
•
Validation
•
Maximum reprompts allowed for confirmation
•
Maximum reprompts
•
Maximum disambiguation prompts allowed
•
Speech Applications Builder Configurator User Guide • May 15, 2004 • page 60 of 116