Avaya SAB User Manual page 12

SAB rules are boolean. They include
less than, more than, equal to
•
text handling rules
•
list handling rules
•
looping
•
More complex boolean rules can be built using multiple rule components.
For example
If id = 10 AND name = "Jones"
can be built as shown in the Figure below, where the first operator is defined as id = 10 and the
second as name = "Jones".
For more information about defining rules, see page 64.
Triggers
Certain types of event - including loggable events and Java exceptions - can be handled using
triggers. These are (typically short) alternative dialog flows that are run when the triggering event
occurs.
There are five types of trigger:
Exception - evaluated only when an exception occurs in the underlying code
•
Before step validated - legacy feature. DO NOT USE
•
Before step runs - evaluated before the step
•
After step runs - evaluated after the step
•
Unhandled control - evaluated if the path required is not defined in the dialog flow
•
Figure 3. A complex rule
Speech Applications Builder Configurator User Guide • May 15, 2004 • page 12 of 116