Avaya SAB User Manual page 49

Parameter
Confidence Level
Sensitivity
Speed VS
Accuracy
Universal
Input Mode
Description
Confidence is a floating point value that indicates the perceived accuracy of the
recognition result.
The Confidence Level parameter sets the accuracy threshold: a recognition
result with a confidence value above the threshold is considered successful; a
recognition result with a confidence value below the threshold is considered a
no-match.
The Sensitivity parameter configures the recognizer to handle the expected
signal level. A value of 100 is highly sensitive (suitable for quiet input); a value
of 0 is least sensitive.
Note that the setting required to handle a given signal level will depend on the
recognizer being used.
The Speed VS Accuracy parameter controls the trade-off between recognition
speed and recognition accuracy. A value of 0 specifies the fastest recognition;
a value of 100 specifies highest accuracy.
Some platforms provide optional universal command grammars, to recognize
utterances such as "Help", "Cancel", or "Exit", which are always active.
The Universal parameter is used to specify which universals are to be handled
in this recognition. The options include
none
•
all
•
help exit
•
help cancel
•
help cancel exit
•
help cancel repeat
•
help cancel exit repeat
•
These are selected from a drop-down list.
Note that the availability of this feature is dependent-dependent.
The Input Mode parameter specifies which mode or modes the caller can use
to respond for this recognition. The options are
dtmf voice (either)
•
dtmf
•
voice
•
These are selected from a drop-down list.
Note that this parameter does not activate or de-activate speech recognition
grammars.
Speech Applications Builder Configurator User Guide • May 15, 2004 • page 49 of 116