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To set either of these functions, click the appropriate Show Details button.
SAB opens a dialog box; for example, the Confirmation No Match dialog box is shown in the Figure
below.
Define the prompt wording.
•
Configure the recognition parameters (Voice Properties). Different sets of voice properties may
•
be configured for each recognition.
A step may be configured (via the Settings page, shown in the Figure above) to re-prompt the caller
once, or more than once, and each prompt may be worded differently. The dialog box defaults to the
Level 1 prompt; to add another prompt, click Add.
When you have defined the prompt or prompts, click Close.
Figure 42. Setting up confirmation handling 3
Figure 43. The Confirmation No Match dialog box
Speech Applications Builder Configurator User Guide • May 15, 2004 • page 53 of 116
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