Mute Feature; Display Features - Lucent Technologies Definity Callmaster II Instructions Manual

Definity enterprise communications server generic 1, generic 3, and system 75 automatic call distribution (acd)
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Mute Feature

Many Lucent Technologies voice terminals, including the CALLMASTER,
CALLMASTER II, and CALLMASTER III, have a
feature when you are on a call and want to speak with someone else, but don't want
the caller to hear. The associated feature status light goes on when this feature is in
use.
To use the Mute feature to
prevent the other party
from hearing you

Display Features

The following information applies only if you have a voice terminal that is equipped
with a display.
If an incoming call arrives while you are active on a call, the current display on your
voice terminal will be replaced with new incoming call information. The identity of
the incoming call normally remains displayed for 30 seconds unless there is another
incoming call, the caller hangs up, or you disconnect. After 30 seconds, the display
returns to the current call information.
Note: The 7405D and 7406D voice terminals must be in Normal mode to receive
Automatic Incoming Call Display data. This requirement is not necessary for 7407D
voice terminals or the CALLMASTER, CALLMASTER II, and CALLMASTER III
voice terminals.
Note: If your display terminal is connected to the DEFINITY ECS G3V4 (or later),
pressing the
Inspect
from) a logged-in EAS agent, will display the extension where that agent is logged in.
1
Press
Mute
The light next to
person cannot hear you
2
Press
Mute
the caller
The light next to
person can hear you again
button, after making a Direct Agent call to (or receiving a call
button. Use the Mute
Mute
goes on, and the other
Mute
again to resume your conversation with
goes off, and the other
Mute
28

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