Related Manuals for Lucent Technologies Voice Terminal 8403
Summary of Contents for Lucent Technologies Voice Terminal 8403
- Page 1 ® DEFINITY Enterprise Communications Server (ECS) Release 5 8403 Voice Terminal User’s Guide 555-230-761 Comcode 107983496 Issue 2 March 1997...
- Page 2 YOUR RESPONSIBILITY FOR YOUR SYSTEM’S SECURITY You are responsible for the security of your system. Lucent Technologies does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it. Lucent Technologies will not be responsible for any charges that result from such unauthorized use.
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Page 3: Table Of Contents
Your 8403 Voice Terminal ............1 A Quick Look at the Features . -
Page 4: Your 8403 Voice Terminal
Your 8403 Voice Terminal The 8403 voice terminal has an innovative design to make it easy to use the many features of the ® DEFINITY Communications System Generic 1 and Generic 3, the DEFINITY Communications Server (ECS) Release 5, and System 75. Familiarize yourself with your 8403 voice terminal, shown in Figures 1 and 2 and explained on the following pages. - Page 5 Handset Volume control button Transfer button Feature button Conference button Test button Drop button Mute button Speaker button Handset jack Figure 2. Another Version of the 8403 Voice Terminal The following features on the 8403 voice terminal shown in Figures 1 and 2 are listed alphabetically for your convenience.
- Page 6 Feature Directory A quick reference list of 12 voice features (F1 through F9, F*, F0, and F#) available on your voice terminal. For directions on using your Feature Directory, see “How to Use the Feature Directory” later in this guide. Handset A handset is provided for placing and receiving calls.
- Page 7 Volume control button only For adjusting the volume of the following: Note: When the speaker is active, the ringer volume is automatically reduced to a low setting. The volume is restored when the speaker is turned off. Remember: The Volume control button on your voice terminal does not control the volume level of adjunct equipment.
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Page 8: A Quick Look At The Features
Use to avoid constant redialing when you wish to speak to someone who is frequently busy on the telephone or in and out of the office. Note: You can use this feature only for extensions, not for outside numbers. - Page 9 Send All Calls Temporarily sends all your calls to the extension of a person designated by your system manager to answer them when you cannot (perhaps a secretary or receptionist). Use when you will be away from your desk, or when you do not wish to be interrupted by telephone calls.
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Page 10: How To Use The Feature Directory
How to Use the Feature Directory The Feature Directory, shown in Figure 3, provides a convenient quick reference list for 12 features. Press Feature Figure 3. The 8403 Feature Directory If the entries for any of the Feature Directory positions are blank, your system manager may assign features to them. -
Page 11: How To Use The Features
How to Use the Features Special Instructions Use the following special instructions for operating your voice terminal. The first time you use the voice feature procedures that appear in the next section Voice Feature Procedures, you will need to obtain the following information from your system manager: Your system manager may assign features to your Feature Directory. -
Page 12: Troubleshooting (Later In This Guide)
Troubleshooting (Later in This Guide) Later in this guide you will find a short section on troubleshooting. Use the procedures listed in that section if you have problems in using your voice terminal. Quick Reference Lists (At the Back of This Guide) At the back of this guide is a set of quick reference lists. -
Page 13: Voice Feature Procedures
Voice Feature Procedures The procedures which appear in this section give short, step-by-step instructions for using each feature. For your convenience, these features are listed alphabetically. Abbreviated Dialing (AD) Note: In order to use this feature, your system manager must first assign Abbreviated Dialing buttons to your Feature Directory. - Page 14 To program or reprogram a personal list item To place a call using an AD list button or code On a separate sheet of paper, write the outside numbers, extensions, and/or feature access codes you want to program as items on your personal list(s). Note: Each phone number or feature access code is stored as a separate item.
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Page 15: Automatic Callback
(or * or #) or dial the Call Forward access code _______ (while off-hook) Dial the extension or telephone number where calls will be sent Note: Some voice terminals have restrictions on where calls can be forwarded (see your system manager). -
Page 16: Call Park
To cancel Call Forwarding Call Park To park a call at your extension (for retrieval at any extension) To return to a call parked at your extension To retrieve a call parked at another extension Press (while off-hook), then the Call Forward entry Feature number (or * or #) or dial the Call Forward cancel code __________... -
Page 17: Call Pickup
Call Pickup To answer a call placed to a member of your pickup group when your voice terminal is idle To pick up a call when you are already active on another call Note: Depending on how your system is administered, you may not be able to do this procedure on your voice terminal. -
Page 18: Drop
To add a call you’ve put on hold to another call you’re connected to To drop the last party added to a conference call Drop To disconnect from a normal call and obtain dial tone without hanging up the handset or drop the last party added to a conference call Conf Press... -
Page 19: Hold
Hold To keep a call on hold while you answer another call, make a call, or perform some other task Note: The light next to Feature must be off. To answer a new call while active on another To return to held call Last Number Dialed To automatically redial the last number you dialed... -
Page 20: Leave Word Calling (Lwc)
Leave Word Calling (LWC) To leave a message after dialing an extension (when your call is not answered, you hear a coverage or busy tone, or you have been put on hold) To leave a message without ringing an extension To cancel a Leave Word Calling message Note: You cannot cancel a... -
Page 21: Mute
Mute Note: The Mute feature affects only the microphone associated with the handset. This feature has no effect on an external speakerphone attached to your voice terminal. To prevent the other party from hearing you (To mute the handset microphone) Priority Calling To place a priority call (3-burst ring) -
Page 22: Select Ring (And Ringer Volume)
Select Ring (and Ringer Volume) To select a personalized ring To adjust ringer volume if necessary Feature While on-hook, press Feature Red light next to process Voice terminal plays the current ringing pattern Press Hold again to hear the next ringing pattern Note: There are eight different patterns;... -
Page 23: Send All Calls
Send All Calls To send all calls (except priority calls) immediately to coverage (only if your system manager has provided a coverage path for your extension) To cancel Send All Calls Speaker (and Speaker Volume) Note: Check with your system manager to see if you can use this feature. To place a call without lifting the handset, or to use speaker with any listening-only... -
Page 24: Test
To change from handset to speaker To end a call while the speaker is active Test To test the voice terminal lights While handset is off-hook, press Red lights next to Speaker You can now hang up handset and call will remain active on the speaker. -
Page 25: Transfer
Transfer To send present call to another extension or outside number Transfer Press Present call is put on hold, and the green light next to the held call flutters You are given a new call appearance Dial the number to which the call is to be transferred Remain on the line and announce the call;... -
Page 26: Tones And Their Meaning
Tones and Their Meaning Ringing tones are produced by an incoming call. Feedback tones are those which you hear through the handset (receiver) or the speaker. Ringing Tones 1 ring — A call from another extension. 2 rings — A call from outside or from the attendant. 3 rings —... -
Page 27: Troubleshooting
Problem A feature doesn’t work as noted in this guide. There are no feature access See your system manager for a list of feature access codes for fea- codes written in the appro- tures assigned to your voice terminal. priate blanks in this guide. Then, write the codes in this guide. -
Page 28: System 75 Version Notes
Problem The telephone doesn’t ring. The lights do not go on next to the buttons. System 75 Version Notes If you have Version 1 or 2 of System 75, some features may work a little differently than noted in this guide. The following list explains the slight differences in these procedures. -
Page 29: Key Words To Know
(and available only with System 75 Version 3, DEFINITY Generic 1 and Generic 3, and with the DEFINITY ECS, Release 5). Contains telephone numbers useful to all system members, and stores each of those numbers as a 1-, 2-, or 3-digit list item. - Page 30 A person who places or answers a call. personal list One of the four types of Abbreviated Dialing lists; programmable by the system manager or by you, the user. Contains telephone numbers of your choice, and stores each of them as a single-digit list item.
- Page 31 The button under the handset in the cradle of the voice terminal. system list One of the four types of Abbreviated Dialing lists; programmable only by the system manager. Contains telephone numbers helpful to all system users, and stores each of those numbers as a 2-digit list item.
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Page 32: Quick Reference Lists
Quick Reference Lists FEATURE ACCESS CODES Feature Code ABBREVIATED DIALING List 1 List 2 List 3 Program CALL FORWARDING ALL CALLS Cancel CALL PARK Answer Back Feature Code CALL PICKUP LAST NUMBER DIALED LEAVE WORD CALLING Cancel PRIORITY CALLING SEND ALL CALLS Cancel... - Page 33 Abbreviated Dialing* Personal List 1 Personal List 2 Item Name Name * You may have as many as 3 Personal Lists. On System 75 and DEFINITY G3V3 (and prior) switches, each list can have either 5 or 10 items. See your system manager. On DEFINITY G3V4 (and later) switches, you can have up to 100 entries.