Troubleshooting Indoor Domes - American Dynamics SpeedDome Ultra VI Installation And Service Manual

Troubleshooting Indoor
Domes
CAUTION: This troubleshooting section is for
indoor camera domes only! To troubleshoot
outdoor domes, see installation and service
manual shipped with the outdoor housing.
This chapter contains information on:
• Routine troubleshooting
• Detailed troubleshooting
• Disassembling the dome.
IMPORTANT!
1. Try routine troubleshooting first! Use this
procedure to isolate the problem without
disassembling the housing and eyeball
assembly (the base with the I/O board is
field repairable).
CAUTION: DO NOT troubleshoot if the dome
functions but does not pan or tilt (see step 2).
2. If you cannot isolate the problem, or the dome
functions but does not pan or tilt, ship the dome
to the Global Service Center (GSC).
The manufacturer suggests that you ship the
entire dome (with base, if it contains an I/O
board) to the GSC. For repair authorization, call:
1-800-543-9740 (CEs)
1-800-442-2225 (Dealers)
1-800-241-6678 (End Users).
3. If you have no choice but to repair the housing
and eyeball assembly. Follow the detailed
troubleshooting procedure, but use extreme
care.
CAUTION: Once disassembled, parts of the
housing and eyeball assembly are "extremely
fragile" and may break. Proceed using extreme
care!
SPEEDDOME ULTRA VI
INSTALLATION AND SERVICE GUIDE
Items You Will Need
You should have on hand the following items:
Phillips-head screwdriver
Small slotted screwdriver
2.5mm (0.1") slotted screwdriver (for wire
connections). Wider blade widths can damage
connectors.
Socket wrench with 5" extension and 5.5mm,
6mm, 8mm, and 10mm sockets
14-18 AWG and 20-22 AWG wire strippers
Install/Removal tool to connect/disconnect
dome to indoor bases with I/O boards, and to
attach/detach skirts and bubbles-without a
ladder.
Routine Troubleshooting
Use this procedure if:
• Dome does not respond to commands
• Dome does not produce video
• Quality of the video is poor
• Dome has no lens control.
CAUTION:
• DO NOT use this procedure if the dome
functions but does not pan or tilt (see page 22).
• If an I/O board is used, use a ground strap
when handling the board.
• When shipping a base having an I/O board to
the manufacturer, place the dust cover over the
spring finger connector to protect it.
• DO NOT over tighten connector screws on the
I/O board; they are delicate. Use a 2.5mm (0.1")
slotted screwdriver. Wider blade widths can
damage connectors.
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8000-2830-03, REV. C