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TROUBLESHOOTING
Alarm or Condition
Continuous beep.
3 beeps every 10 seconds.
Continuous beep.
Continuous beep.
Obtaining Service
The troubleshooting chart covers most of the difficulties you may
encounter during normal operations. If you have any questions or
problems with your UPS, call your Avaya service representative or the
appropriate telephone number on the service label of your UPS.
Please have the following information ready when you call:
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Avaya
Line Interactive RM UPS Site Preparation, Installation and Operator's Manual
Possible Cause
UPS fan fault.
Failed attempt to start the
UPS on battery.
The output wave is
abnormal while the UPS is
on battery.
The output voltage is
below or above the limit
while the UPS is on
battery.
Material code
Serial number
Version number (if available)
Date of failure or problem
Symptoms of failure or problem
Customer return address and contact information
Action
Save your work and turn off your equipment. Turn off
and unplug the UPS. Contact your Avaya service
representative. The alarm cannot be silenced.
Plug the UPS into a power outlet for 24 hours to
charge the battery. After charging the battery, press
and hold the
button for 3 seconds; then check
the
indicator. The alarm cannot be silenced.
If the
indicator still flashes, see "Replacing
Batteries" on page 48 to replace the battery.
Shutdown is imminent. Save your work and turn off
your equipment. Turn off and unplug the UPS.
Contact your Avaya service representative. The
alarm cannot be silenced.
Save your work and turn off your equipment. Turn off
and unplug the UPS. Contact your Avaya service
representative. The alarm cannot be silenced.
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