Troubleshooting - Sony PCS-1500 Service Manual

On Screen Messages
Message Remedy
The remote party operates the menu.
FAR END INACTIVE
Close the menu.
PLEASE CLOSE THIS MENU
Check to see if your partner's telephone
CANNOT ESTABLISH ALL
number is the correct one.
CONNECTIONS
Wait for a while and then try dialing again.
CONFIGURATION ERROR
The function is not supported for MCU if the
Command is rejected by MCU
same operation displays this message again.
A signal error occurred. The line connections
CORRUPTIVE DATA STREAM.
are compelled to be disconnected.
TERMINATE THE CONNECTION
Input an index title.
PLEASE INPUT TITLE
The following messages appear on the TV monitor when using
the Compact Processor and gives instructions on dealing with
them.
Meaning
Message
Connection with the remote party has been
MEETING STARTS!
completed, the meeting can now begin.
AUTO RECEIVE CALL IN The system, while in auto answer mode, has
PROGRESS received an incoming all and is connecting to
the remote party.
MEETING ENDS Operations for ending the meeting have been
completed.
Wait for a while the initialization is completed.
PLEASE WAIT FOR SAVING
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Appendix

Troubleshooting

If the Compact Processor does not function or functions
incorrectly, check the following.
Symptom Cause
The power is not The POWER switch is not set
turned on. to on.
The batteries in the Remote
Commander are low or dead.
The CONF/DOC/TV selector
is not set to "CONF."
No sound or the The volume is too low.
volume is very low.
The remote party has muted
their sound.
The MIC SELECT is not set
properly.
Audio input is not selected
properly.
Picture is blurred. Manual focus is selected but
picture remains blurred.
When auto focus is selected,
the background is too bright,
contrast is too high, or the
background or the
participants' clothes contain
fine line patterns.
No picture. The selected picture source is
not tuned on.
Video input is not selected
properly.
The selected picture source is
not correctly connected to the
system.
The unit has not been
connected properly to a digital
line.
A voice meeting is held.
Solution
Set the POWER switch to on. See
page 19.
Replace the batteries with new
ones. See page 16.
Set the CONF/DOC/TV selector to
"CONF."
Adjust the sound volume by
pressing the VOLUME/BRIGHT
buttons on the Remote
Commander. See page 35.
Wait until the sound transmission
from the remote party resumes.
Set up MIC SELECT properly
according to the microphone to be
used. See page 77.
Select the audio input with the
AUDIO button. See page 47.
Adjust the focus. See page 39.
Select manual focus and adjust
manually. See page 39.
Turn on the selected video
equipment.
Select the video input with the
INPUT buttons. See page 47.
Check the connection. See pages
81 and 82.
If you have installed an optional
V.35 Board, make sure the system
is connected to an ISDN outlet or a
digital line outlet with the terminal
adaptor. See page 79.
This is not a malfunction.
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Appendix