3Com 3102 User Manual page 131

I
NDEX
A
Access buttons
1102, 2102, and 2102-IR Business
Telephones 27
1105 Attendant Console 116
3102 Business Telephone 21
3105 Attendant Console 115
account codes and billing codes 80
feature code 109
ACD 84
and the Do Not Disturb feature 73
feature code 109
administrator, definition 10
agent (supervisory monitoring) 90
change 92
all calls, forwarding 51
All Ports Busy message 129
analog telephones on an NBX system 13
announcements, broadcasting 94, 95
answering calls 47
applying your call permissions to another
telephone 75
Attendant Console
1105 Access buttons 116
3105 Access buttons 115
creating labels 68
overview 114
Auto Attendant, definition 10
automatic call distribution (ACD) 84
feature code 109
automatic telephone relocation 64
B
barge-in 92
billing and account codes 80
feature code 109
blocking
internal and external ID 81
unauthorized outbound calls 74
bracket
1102, 2102, 2102-IR, security wall-mount 127
3102, telephone support 123
branch offices, calling 100
bridged extensions 102, 103
broadcasting announcements 94, 95
busy line (call forwarding) 51
buttons
1102, 2102, 2102-IR Business Telephones 25
1105 Attendant Console 116
3102 Business Telephone 19
3105 Attendant Console 115
C
call centers 84
call coverage point 51
call forward
all calls 51
busy line 51
call coverage point 51
default 52, 54
feature codes 109
override 55
precedence 56
problems with 130
ring no answer 51
call logs, on telephone display panel 48
call park
default extensions 93
feature code 109
introduction 93
retrieving a parked call 94
Call Park button
1102, 2102, 2102-IR Business Telephones 29
1105 Attendant Console 117
3102 Business Telephone 23
3105 Attendant Console 115
call permissions
applying yours to another telephone 75
introduction 75
call pickup
directed 83
feature codes 109
group 84
introduction 83
problem 130