Holding And Resuming Calls; Hold A Call; Resume A Call; Resume A Call On A Vvx Expansion Module - Polycom VVX 201 Series User Manual

Holding and Resuming Calls

When you are in a call, you can place an active audio call on hold and resume the call.

Hold a Call

You can place any active call on hold.
Procedure
1. During an active call, select Hold .
If you're in the Calls screen, select the call first.
A hold icon is displayed on the line of the held call, and a red LED light flashes on the line key
for all phones except VVX 201 phones.

Resume a Call

You can view and resume all held calls in the Active Call and Calls screens.
Procedure
1. Do one of the following:
• Select Resume.
• From the Calls screen, select the call, and select Resume.

Resume a Call on a VVX Expansion Module

You can resume calls placed on hold by other contacts from your VVX Expansion Module. A flashing red
LED light on a line key on the expansion module indicates a call is on hold on the contact's line.
Procedure
1. Press the line key corresponding to the line with the held call.

End an Active Audio Call

You can end an active call on your phone at any time.
Procedure
1. Do one of the following:
• Place the handset on the cradle.
• Press End Call.
• In the Calls screen, highlight the call and press End Call.

End a Held Call

You cannot end calls that are on hold. You must resume held calls before ending them.
Polycom, Inc.
Audio Calls
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