Symptoms And Solutions - Canon imagePASS-A2 Service Manual

imagePASS error conditions
T 1:
ABLE
Symptom
LED codes
N :
If the imagePASS is turned on and hanging on a diagnostic code, first perform the following actions to see if they fix the problem:
OTE
1 Press and hold down the power button on the imagePASS for five seconds until the green light turns off and the system powers off.
2 Wait another 30 seconds.
3 Press the power button once to restart the imagePASS.
4 Wait approximately five minutes to see if the imagePASS reaches Idle.
5 If the problem persists, make sure that you have reseated internal cable connections and verified system components.
6 If the problem persists, see the code/symptom and suggested actions in the following pages.
T
ROUBLESHOOTING

Symptoms and solutions

Refer to the following table for various problems and possible actions. To learn possible causes
and solutions for a specific error condition, find the symptom in the charts and perform the
appropriate suggested actions in the order listed in the numbered steps. Verify functionality
after each numbered step. Proceed to the next numbered step only if the problem persists. For
example, in the steps:
1 Check and reseat the copier interface cable.
2 Replace the copier interface cable.
Perform step 1, and then verify functionality. If the problem is gone, do not perform step 2.
Possible cause Suggested action
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