DHCP:Disable
Static IP:X.X.X.Y;the first three decimal numbers must be the same as your router or switch.
The number Y must be a number not used by any devices connected to the network.
Subnet Mask:255.255.255.0
Default Gateway:Z.Z.Z.Z;same as the gateway IP of your router or switch.
Note: Some router may require special gateway IP setting; instead of the standard 192.168.1.1.
Therefore, you should check the network properties on the PC before switching to the fixed IP
mode.
For example, some routers have a gateway IP of 192.168.1.254 and as a result, the default gateway
and primary DNS fields on the NVS-31 MARK II must also be configured to 192.168.1.254.
Primary DNS: Same as the default gateway IP, which, if causing issues, can be changed to 8.8.8.8
or 8.8.8.4 (Public DNS provided by Google).
Click the "Submit" button to save the network settings.
Reconnect the PC and the NVS-31 MARK II to the network.
Restore the PC's original network settings.
Shut down the HS-1600T MKII; wait for approximately five seconds before turning the HS-1600T
MKII back ON.
You should be able to access the NVS-31 MARK II through the fixed IP address.
Advanced Troubleshooting
If you still are unable to connect, please try the following:
Use the ARP table to search for the encoder's MAC address; the device's MAC address is on the
print label at the bottom of your HS device.
MAC address starts with 00:07:36:03:xx:xx.
-
Device's MAC address starts with 00:07:36:07:xx:xx (HS-1600T MKII and HS-1600T MKII only)
On the command prompt (terminal on MAC OS), enter "arp -a" then press enter key to display an
ARP list. See if the NVS-31 MARK II is successfully connected to the network.
Execute services.msc,and on the right column of the "Services" window, locate "DHCP Client"
then click "Restart".
On the command prompt, enter ipconfig/flushdns followed by ipconfig/release and
ipconfig/renew.
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