Upgrading Avaya Cu360 Using A Usb Drive; Upgrading Avaya Cu360 Using A Computer - Avaya CU360 Installing And Administering

Before you begin
Do the following:
• Download the software upgrade package from the Avaya PLDS at https://plds.avaya.com/.
• Back up the current Avaya CU360 configuration.
Procedure
1. Click Configure.
2. Click System Status > Software Upgrade.
3. Click Install.
Result
Avaya CU360 starts the software upgrade process.
Next steps
After the software upgrade process is complete, if Avaya CU360 cannot connect to the LAN or
WiFi network, repeat the upgrade process using a USB drive.

Upgrading Avaya CU360 using a USB drive

About this task
The file name of the upgrade package is in the CU-360_Vx_y_z.exe format. Do not change the
file name.
Do not switch off Avaya CU360 until the software upgrade process is complete.
Before you begin
• Save the Avaya CU360 software upgrade package in the USB drive.
• Ensure that Avaya CU360 is not active in a meeting.
Procedure
Plug in the USB drive in the USB port of Avaya CU360.
Result
Avaya CU360 automatically detects the USB drive and starts the software upgrade process. After
the upgrade process is complete, the Avaya CU360 restarts the video conferencing application.

Upgrading Avaya CU360 using a computer

About this task
Use a computer connected to LAN to upgrade Avaya CU360. If you use a wireless network, the
upgrade process might be very slow.
The file name of the upgrade package is in the CU-360_Vx_y_z.exe format. Do not change the
file name.
July 2020 Installing and Administering Avaya Collaboration Unit CU360
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Avaya CU360 software upgrades
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