Printing Problems - Konica Minolta Bizhub 4000i User Manual

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Printing Problems

Difficulties
No printout
The machine is not printing or has stopped printing.
> Printing Problems
Suggestions
Check that the correct printer driver has been installed
and selected.
Check to see if the machine's control panel displays an
error status.
Check that the machine is online:
• Windows Server 2008
Click /Start > Control Panel > Hardware and
Sound > Printers. Right-click KONICA MINOLTA
XXXX (where XXXX is your model name). Make sure
Use Printer Online is not listed. If it is listed, click this
option to set the driver Online.
• Windows7 and Windows Server 2008 R2
Click /Start > Devices and Printers . Right-click
KONICA MINOLTA XXXX (where XXXX is your model
name) and click See what's printing. Click Printer in
the menu bar. Make sure Use Printer Offline is not
selected.
• Windows 8.1 and Windows Server 2012
Move your mouse to the lower right corner of your
desktop. When the menu bar appears, click Settings
> Control Panel > Hardware and Sound > View
devices and printers. Right-click the KONICA
MINOLTA XXXX (where XXXX is your model name).
Click See what's printing. If printer driver options
appear, select your printer driver. Click Printer in the
menu bar and make sure that Use Printer Offline is
not selected.
• Windows 10 and Windows Server 2016
Click > Windows System > Control Panel. In
the Hardware and Sound group, click View devices
and printers. Right-click the KONICA MINOLTA
XXXX (where XXXX is your model name). Click See
what's printing. If printer driver options appear, select
your printer driver. Click Printer in the menu bar and
make sure Use Printer Offline is not selected.
• Windows Server 2012 R2 and Windows Server 2019
Click Control Panel on the Start screen. In the
Hardware group, click View devices and printers.
Right-click the KONICA MINOLTA XXXX (where
XXXX is your model name). Click See what's
printing. If printer driver options appear, select your
printer driver. Click Printer in the menu bar and make
sure Use Printer Offline is not selected.
Check the machine is not in Power Off mode.
If the machine is in Power Off mode, press
control panel, and then send the print data again.
(bizhub 4000i) Press Cancel.
(bizhub 5000i) Press
on the
.
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